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ampeg... down the drain...

I was in the computer and INTERNET business up until a few weeks ago. Emails get snatched in Spam Filters. How many spam messages do YOU get a day? Well when my spam filter would lock up I'd get over 500.

Our host company is in the real estate buiness (title insurance) one of my big customers was in appraisals. EVERY real estate email looks like SPAM.

We had to put every one of their customers in our white pages to keep messages moving.

All a guy has to do is say the wrong thing in a message and the sucker is toast. CUSS in one of those and I guaranty it will be gone no matter what the rest of the message said.

My wife's business is sex industry oriented. Man the hassles we have to go through to get ANY of her mail through the system.

The point when I really need to get a message through I pick up the phone and take that risk.

If the only way you try and do business since SPAM was invented is email your are kidding yourself or getting lazy. (sorry Jay) It is no longer a reliable method of moving messages.

Oh if your answer comes back they should turn off their spam filters if they are seriously in buiness then you've never sorted through that garbage....

Some of the best filters are AOL... BUt they have spent 15 years developing that system and nobody can afford to integrate that sort of processing power in a buisness.... It's very tacky to have an AOL or Yahoo mail address in business.

BOB
 
It is a darn shame they let you go Jerrold. :rollno:

I was with yah on that up to the "frownie".... not quite sure how that works out...

No matter.

The OP ougtta just call. ANYone should call first and email details or pics etc if needed.

it isn't just spam, its the whole "who's real and who's just yankin us?" thing. Anyone can dash off an email, and yes, it can get lost, directed to someone who has left the company, or discarded as spam. An email has fairly low credibility, although I personally think a company should take them seriously.

And if the recent poster is correct, and the OP wrote a "hot and nasty" to Loud, that's another problem altogether. I have a relative who works for a large company in CS. They are allowed to hang up and refuse further calls from customers who become abusive, or utter certain offensive words. The customer is out of luck then, they are not getting through. Emails of certain types can get the same treatment.

But most customer service sites have "captive email", a form you fill out online that has credibility info, like a real name, model and serial number etc. I don't know if Loud has that. porobably not, but it automatically filters out the garbage.

So call. Calling lets you become credible in about 30 seconds, at which time you can start getting your problem solved. An email takes that long to retrieve and read, and you STILL need more info.

No contest.