Well, with the 500 - it just died in the middle of a rehearsal. It probably had less than 5 hours on it. The main board was replaced under warranty and then it was fine, except the occasional cut-out when it was driven too hard - which was never THAT hard. I learned to back off the lows and deal with it. That unit was lost when my storage unit flooded, I replaced it with the 800, with the thinking all the bugs had been worked out. That was in 2017 and they'd been out for years.
The 800 saw virtually no use during it's first two years as most gigs in Los Angeles and surrounding are back-lined. When I finally got around using it, it died during a gig in San Diego - like one of the first few gigs I'd played with it. Ampeg listened to my story and repaired it even though it was out of warranty. They replaced the main board in that. I ended up using for a couple rehearsals with no issues then sold it, with feedback from that buyer that it was cutting out on him - so we worked that out transaction wise. With that said, I love Ampeg tone and styling and look forward to some great new products ahead, despite those experiences.