For the past 6 months I've been having problems with my SVT-2 Pro that nobody seems able to fix. A while ago the tubes went (quite obviously so) so I took it in to get serviced, the first show after the service however the output sound was noticeably much lower than normal, in fact I even though the bass wasn't working until I boosted to volume. See previously I'd never had to boost it above 1/4 or 1/2 volume to shake an entire room down. So I took it back to the person who serviced it who was ridiculously dismissive and basically said "it sounds loud to me" he's sort of a small coffee shop/restaurant musician and it was too much of a struggle to explain to a professional amp repairer why it's not normal to have to turn my amp most of the way up to fill a room. So I used it for a few months until my last gig where the soundguy told me my amp was way to quiet, I had to put the master volume on full and turn the gain up to 3/4 and I was contemplating boosting every EQ knob to try and squeeze more volume out of my amp which ended up being barely audible over the guitars. So I took it to another person to service it, turns out all the tubes were gone which was strange given I'd only used it 3-5 times since the previous service where they were all replaced. So after purchasing a whole new set of power tubes I've got it back again and the volume is still absurdly low. To test I turned the master volume to full, the gain to full and the gain on the graphic EQ to full and played it through my Ampeg 810. Now it wasn't quiet by any means but at that volume it should be shaking every window in my house and giving me permanent hearing damage, instead it sounded like metal band gig volume. My friend whos a local soundguy confirmed that theres no way it can be working correctly if it's putting out such a low volume. I've used multiple different cab and bass combinations as well as different cords, tried connecting through both 1/4" and speakon. The amp has to be the problem. The last technician who serviced it confirmed it was definitely outputting 300w and there was nothing wrong with the output and I am completely lost as to what the issue might be. My only observation is while the peak light next to the gain control used to almost constantly flash when I was playing I now need to turn the gain up to full and boost every setting on my active bass and play HARD to get the light to flash briefly, it's almost as if there's a pad constantly on the amps input but I've taken it to two technicians and nobody can find any fault. You don't ever really see big Ampeg rigs and it seems like no technician will believe me when I tell them theres a fault with my amp, they all give the same thing "it sounds loud to me" "that light shouldn't peak with new tubes" I'm even starting to doubt myself but the evidence is there. I should not in a suburban home be able to safely turn every knob on an Ampeg to full through an 810, this is a freaking loud amp not a small gig rig. So what do you think TB, does anybody here have any ideas what might be up with my amp and how I might fix it?
There HAS to be some kind of specification in the service manuals? Input voltage before clipping or similar, or the total gain through the amp. There are some similar data on other Ampeg gear in their homepage.
I think you need to find a qualified amp tech. Not sure who these guys are you've been using, but a good amp tech can get to the bottom of this in no time. Call Ampeg, and ask for a certified tech.
That's a good observation. Something easy you could try yourself is replacing the preamp tube located closest to the input jack. If its supposed to be a 12AX7, make sure that first tech didn't substitute a lower gain 12AU7 or 12AT7...
But it sounds like such a whiny cliche issue "my amps not loud enough" the first tech really spoke down to me and was really condescending denying that there could possibly be an issue, basically saying if it makes noise it's working. Hits me right in the self confidence because I know I can get it to gig volume but I shouldn't have to push it so hard to get it there. The second one was better but stressed he couldn't find an issue and now I'm almost $1000 out of pocket and my amp still isn't working. I guess if it comes down to it I may have to try that though :/
Given that I've never been inside an amp before would it be unwise for a beginner like me to be opening it up? I know that there's a whole lot of fuss about retubing the power amp (matched tubes, don't get electrocuted etc) is it the same for the preamp tubes or is that a bit easier?
Preamp tubes you can just sub in easily yourself. No need to work with them as long as you use the same type. Make sure the PI and driver tubes are good as well, those should be the three small tubes near the power tubes (a 12ax7 and 2 12au7s). Make sure the power tubes are biased right, you can check the user bias controls on the back of the amp (instructions should be in the manual available at ampeg.com).
Awesome, is there any resource that might tell me how to find my way around it? I've checked the bias which is fine. Also how do I tell what tubes Im looking at and how might I quickly tell the state of my tubes? Im thinking if Im gonna open it up I may as well learn some tricks to save me money.
Yep. This'd be the 1st thing I'd check. Pretty easy. Just unscrew the top & sides & the chassis should slide out(or the top just lifts off-can't remember with this particular amp) The pre amp tubes -small tubes are really lifted out. Check what are supposed to be in there & make sure you've got the correct ones. Also try swapping some known good ones in/out. Even swapping what you've got already should let you know if it's a pre amp tube
I've been working with tube electronics since I was about 13. I have built quite a few amps and repaired many more. Still I would be very wary about working on an SVT. This class of amplifier is not something that a beginner should be touching. Please leave it to your tech.
If i remember correctly on the inside of the SVT-2 they should be labelled on the chassis. Check the label on the tube to be sure they're the right kind and swap the ones as needed. You shouldn't have to go near anything hazardous to do this with the 2pro but still be cautious with any tube amp. The three are the back near the power tubes are your drivers, the rest up front are your preamp. The first tube closest to the input jack in order is your V1 gain tube and of that's bad you may have low gain. If the 12ax7 near the power tubes is bad you may get weak signal into the power section.
Cool, cool. I guess the only other question to ask is if they are the correct tube how would I safely check that they're working?
Easiest thing would be to just sub in a known good tube. Pick up a new 12ax7 and test out the preamp slots and see if it makes a difference. You can just get any new 12ax7 for this purpose. You can test preamp tubes but unless you have the equipment or want to pay someone the fastest and easiest thing is to just swap the tube.
Operating voltage checks and scope the the grid and plate. Neither of which you safely be instructed to do over the internet. Substitution is your only safe way to do it yourself. You said " A while ago the tubes went (quite obviously so)". Can you elaborate some here? If you had a spectacular failure of an output tube or two there may be damage that was overlooked. The amp can make 300 watts at a higher distortion with unrepaired problems. It should easily output around 300 watts with <5% THD. Don't let a lazy tech walk all over you, YOU know how the amp performed before he/she doesn't. Where are you located maybe we can suggest a good tech.
Nothing posted so far covers the obvious, so here it is: 1) Have you tried using a different bass? 2) Have you tried using a different instrument cable? 3) Are the basses you're trying active, and do they have known good batteries? 4) If it's none of those, then I would check the input jack on the amp and make sure it's clean. I've heard of equally weird problems that were just from dirt in the input jack.
Blade3dge, it would be easier to recommend somebody to take it to if your profile (or post) said where you are located.
Have you tried hooking up some other kind of preamp to the Effects in? If that works okay, then you'll know the power amp section is good and the problem is in the Input/preamp section of your amp. Have you tried hooking up DI out or Slave out to another power amp? That will let you confirm if the input/preamp section is working correctly or not. Check all this obvious basic stuff before you go opening up the amp and messing around inside.
Just remember that the difference in amp gain I read in a forum for ampegs is ten times the difference from 12ax7 to 12au7...something about voltage drop but if those tubes r mismatched in the wrong sockets u could go from very low input gain levels to frying the thing. Have u tried different basses to make sure ur not losing gain from the guitar side?