Having worked in retail myself, I can tell you that your "helpful" comment is probably something they have heard a dozen times. What's more, because everything is so screwed up right now, there is literally nothing someone at the store level can do to fix the issue. They are more frustrated than you are because they are facing losing their jobs if the store or the company goes under. Yes, being snappy or dismissive isn't going to help them, but you also have to understand that they have been dealing with this situation non-stop for a year, on top of how ever many years of just general abuse from customers. They are burned out.Not even a rant because you can't get mad at this because it's so stereotypical of GC. My acoustic 4x10 is starting to fart out. Getting lot of crackling in it and it's not getting along with my new amp. I only paid 100$ two years ago for it and have gotten my money's worth.
I was passing the Raritan NJ GC, so took a look inside. There was nothing used, and the new stock consisted of an acoustic 4x10, an Aguilar 2x10 and a Markbass 4x10. Three guys working, two at the register and on is playing guitar. I was one of four customers. None of the three workers are paying any attention to the anyone shopping.
On the way out, I see the store manager hanging at his desk and I asked how can they expect to have any business without any product in the store? He got really nasty and yelled that what do I expect, v there is a pandemic going on? I said that I was in a coma for a year so thanks for catching me up on world events. I also asked him why no one even asked what I was looking for and he said they were all busy. I said the guy playing guitar who was two feet away from me was very busy.
And then they want to know why they are in trouble...
I don't know if the general population knows this, but a lot of retail customers are A holes. You get tired of it after a while.