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Arrh...my first Reverb.com purchase is terrible

I don’t think I’ve ever once been enticed by a sale listing for any used bass on Reverb. Talkbass? All the time, but sellers here tend to be more knowledgeable, take better pictures, describe items better and are overall more trustworthy. Plus, their bad feedback gets to stay with them when it’s deserved, so it’s for the most part self policing. Buying used from established retailers is also less risky and the terms are generally very clear from the get go.
 
Strategically placed nicks. And someone tried to degloss the neck behind the nut?

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On reflection, the price you paid might add some perspective. Those types of minor dents are, to me, par for the course with all used, and indeed many 'new from the floor' instruments. I might look for a discretionary or notional discount on a new instrument but for something used at a 'typical' used price, that type of wear would not bother me one bit.
YMMV...
 


Mint condition

From Wikipedia, the free encyclopedia
Mint condition is an expression used to denote the quality of a pre-owned good as displaying virtually no imperfections and being in pristine condition relative to its original production state. Originally, the phrase related to the way collectors described the condition of coins. As the name given to a coin factory is a "mint", then mint condition is the condition a coin is in when it leaves the Invalid Link Removed.[1]

Mint condition = zero imperfections. It means the item is in exactly the same condition as when it was brand-new & left the factory.
I have purchased used basses in mint condition many times.
To all the people telling the OP things like "get over it", or trying to redefine the definition of "mint condition", give yourselves a zero for the day & try again after receiving a proper education.
 
In the CL cases, the seller figures you'll buy it anyway after wasting time driving to pick up the item & the back & forth via eMail/phone.
I was looking for a fretless MIA J Bass a long time ago. I saw one on CL and called and asked about it. The price was on the low side, but not ridiculous so I said, "This is an MIA, right?" He said it was and when I got out there it was MIM. I asked him why he lied and he just shrugged his shoulders.
 
Sorry to hear. I bought a cheaper guitar from Ebay about a year ago with a similar problem. It was sort of annoying that the seller wanted to act like it was not a big deal. I found it irritating to feel when I would move up and down the neck, but it really isn't that hard to sand down that part of the neck so you don't feel it anymore. Of course once you do that, there's no returning it.
 
Reverb is probably passively saying that the item is close enough to 'as described'. Which Id agree. Its not that bad at all. Those dings are easily overlooked by anyone who isnt specifically looking for those type of dings specifically. Its within the realm of possibility.

I recently bought a guitar on reverb that arrived with a non functioning vintage pickup, a $500 pickup on the used market. Also both pickups were loose in the cavity, not mounted properly. Now THAT, is not as described. Printing a full return shipping label today if all goes well.
 
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Well I'll tell ya, the thing I take from this is that I'm never going to list anything as mint when selling online, because there is a chance I wouldn't have even noticed those little dings.
Agreed. I guess its a semantics thing. I feel there is a difference between " as new ", and " mint ", especially considering a used or older instrument. When I see " mint " used for an older instrument, I expect to see signs of use, namely, little nicks and scratches, or other minor signs of normal wear. When I see " as new ", even on an older instrument, I figure someone bought this thing new, and then put it away for awhile. Even then, I expect to see some signs of age. The shipping cost thing is usually stated in the Shipping/Return section. Most sellers accept returns, but on the buyer's dime for shipping. If that was clearly stated in the OP's sale, then there is no argument about return shipping costs.
 
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Saw a Ray 34 described as excellent. I emailed the seller whether there were dings or scratches on the neck. He wrote me it was in MINT condition.

Which is it? Mint or excellent? If the bass was listed as "excellent", you got exactly what you paid for and have no business pursuing a refund of the shipping cost. If it said "mint", then I can see where you have a case. What you pictured is very minor, but it would probably be enough to get a floor model or B-stock discount if sold new from a retailer. So I don't think "mint" is an accurate description.
 
Reverb got back to me. They will send me a return shipping label, but a full refund of $575 won't be issued. I'll receive only $525 ($575 - $50 original shipping). What is this???
That's the same as getting a full refund including original shipping, but with you picking up return freight charges. It can be hard to beat that.

It's difficult to get shipping charges covered both ways. It has to be a very egregious case of mis-representation to get both a free return shipping label AND refund of original freight charges. It does happen, but it's rare.

In 99% of dispute cases over an on-line sale, you will get a refund less outbound shipping charges once the item is back in the sellers hands. IOW, just about everything is returnable even if the listing states 'no returns'. But getting the item back to the seller is always up to the buyer.

To get freight picked up for just one-way may not be what you hoped for, but it's as best as you will get in this situation.


If you liked the bass, did you ask for a discount instead?
 
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This is how the seller misled me. I always wanted a Ray 34 (or a MIA Stingray), but I wouldn't want to keep the bass sold by "the guy with some attitude."
 
this is why I usually list items as 9 out of 10 even if I cant find a ding or a scratch. if its played chances are there is some little ding somewhere and im just not seeing it.
I've been selling on-line for almost 20 years. I always include descriptions and pics of dings, wear marks, etc,. so there are no surprises.
 
Man, it cracks me up how some of you folks freak out over the tiniest cosmetic imperfections... like, do you actually PLAY your basses? Do you transport and gig with them? They're going to get dinged, scratched, and worn. Buying something used means that SOMEONE HAS USED IT BEFORE YOU, since that's apparently unclear.

I agree, those "dings" look barely noticeable and are inherent with satin finished necks like that. If you plan on actually playing the thing and not just hanging it on the wall to stare at, I can almost guarantee that worse wear and tear will happen to the bass.
 
The neck finish is normal. EB has oiled necks , they finish the back of the headstock in poly if it's a colored headstock face. If those tiny marks worry you that much I'd do 2 things:

Ditto. That finish appears to be just like mine - they tape them off and poly the headstock. I'm not kicking ya but maybe you should just stick with new from now on. I was expecting chunks to be taken off :)