Saw a Ray 34 described as excellent. I emailed the seller whether there were dings or scratches on the neck. He wrote me it was in MINT condition. I received the bass today. At least 7 nicks on the neck. Two biggest nicks are behind the first fret, so my thumb feels them. Also, someone messed up with the neck finish behind the nut. He told me that he would issue a return minus the $50 original shipping, and that return shipping would be on me. I wrote him, "Please issue me a full refund and return shipping because the item is not advertised. Otherwise, I'd have to escalate the issue." The seller got upset because I was threatening him(!!!) and wouldn't agree to issue a full refund. I've contacted Reverb, but I'm not sure how so-called Reverb Protection works. I paid with Paypal. What is my option if the seller doesn't cover return shipping and doesn't issue a full refund?