• TalkBass has been independent since 1998. Add your voice.
    Create a free account to reply to discussions, view embedded media, and browse with fewer display ads.
    Join freeLog in
    Want zero display ads or expanded classifieds tools? Compare plans.

Ashdown RM-800 Head $350 ($700 everywhere else)

I just got the following email message from a MF representative.....

Hello XXXXXXX,



I just heard back from the warehouse. Unfortunately, the amp heads we received were the incorrect models. The ones we received are not the EVO models, so they only have one input, one output and do not have a mute switch. Because they are the wrong models we are unable to sell the amp heads. Regrettably, we cannot get you the correct amp head. I sincerely apologize.



At this point, we would need to cancel the order. I definitely understand your frustration, and that is why I wanted to follow up with you myself. I can still give the $25 In-house credit. This will be posted on the front of your account to use on a future order.



Please let me know if you need anything in the future.

My order is still in place and I'm reluctant to ask them to cancel. If they truly can't get them, I feel it's a task that they should do proactively on their part. The way this whole thing has been handled leaves me unsure as to what to actually believe. I've been told at least three times that an amp would be shipping to me the next day. Of course, it never happened. Thoughts?
 
I emailed customer service two days ago, and they told me my order would be shipping at some point this week. I don't think it's possible to get any real definite information. I'm going to buy an RM 500 locally if this amp doesn't ship. This is my first time ordering from MF and it may be my last.
 
I don't see a point now in keeping the order. Yeah, it was presented as a good deal but they can't deliver. Oh well.

If what I am being told now is accurate, I agree with you! But, is it accurate? I mean, you yourself just got a back order notification. I've gotten one as well as been told various answers by different representatives. It's really hard to make sense of the whole thing. I have my suspicions but even those may not be accurate.

My amp situation is solid right now. I didn't need the amp nor did I really need the 500 watt version. Would I have taken the 500 watt head if they had agreed to half off? Absolutely! 500 watt at $349.99? I'm not sure. I can wait a few more days but I think I'm done on or before the 20th of January....