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Brian Bromberg Carvin Model Part 2

Guys, you all have to do what you have to do but let's not forget that most everyone who has purchased a Carivn B2 Bass has been extremely happy with them. All you have to do is read this forum to see that. But, with that said sometimes in a major manufacturing facility making thousands of products things happen, and that is what I am trying to find out right now. I had a long conversation with them yesterday and they are going to get to the bottom of it, trust me.

Every manufacture everywhere has had issues in the past. Sometimes it is faulty parts from a vendor, sometimes it's miscommunication. Sometimes it's oversight or just human error. And sadly from past experience with other companies it can also be greed, ego, and just not giving a crap to make $$$ !@#$ happens. I'm sure in Carvin's case it is a simple matter of communication and knowing where the problems are and fixing them. I know personally that they are spending most likely well over a $100,000 on more computerized routing machines to improve production speed and accuracy. You can't grow as big as they have if you are unethical or don't do good work. In fact I will put their workmanship up against anyone's. There are many good people there who care about their instruments a great deal. This I know from spending time in the factory and getting to know them.

Look at how many problems car companies have with recalls etc? I'm not making excuses for them and trust me when I say I will get to the bottom of it as my reputation is on the line as well as theirs. We spent a lot of time on the development of these basses and I am very proud of them.

So before we all rush to judgement and make decisions about what we don't know yet let's find out straight from the horses mouth and see what's going on. I know for a fact they read your comments as I send them to Carvin!

As soon as I hear anything I will certainly let you know what's up!
You're the real Brian Bromberg?
 
Update.

I have communicated with Carvin and they are going to take of everything in a manner that is more satisfactory than I have any right to expect.

Kudos to Carvin.

Time to start the next build.....:hiding:

Great to hear this. As I said before, once they get it right, it's a helluva bass.

You're the real Brian Bromberg?

Yup...kinda cool, eh?
 
Matt, FYI, I ordered a Carvin acoustic guitar and questioned the fret wear that I immediately started seeing. Mine were supposed to be SS frets. There is a very very subtle difference in color.

Long story short, I contacted Jescar, Carvin's fret wire supplier and requested 2 samples of nickel and SS fret wire carefully labeled.

Sure enough my acoustic frets matched the nickel Jescar samples. I sent the guitar back and Carvin agreed they were not the SS frets I ordered.

I'm not trying to bash Carvin, but IMHO there is absolutely no QC at the end of their build process.


Unfortunately, no, Carvin is not too good for this and, no, the bass is not too good to be wrong. My instrument and the instruments of others are clear evidence of this.

Trust is, without a doubt, a big issue. Carvin failed to meet very simple business standards and continues to violate the trust of its customers. My situation leads me to ask other questions about my instrument such as: Are these the medium stainless steel frets I ordered? I don't know. Unless I have them evaluated by someone with metallurgical experience, I guess I will have to "trust" they are the correct frets. Is the truss rod installed and functioning correctly? I don't know. Is this the Alder body that I ordered? I don't know. You see my point.

At this point, I'm considering retuning the bass for a complete refund and looking elsewhere. I am already anticipating another "Carvin surprise" when I receive my fretless in the near future. I have no confidence that I will receive what I ordered. One should look forward to the arrival of a new instrument, not meet it with scissors, packing tape and return label at the ready.

Mr. Bromberg's efforts are greatly appreciated. However, no matter how many highly respected endorsers Carvin brings on board, they are simply not involved in the day to day process at the factory. I have a very hard time believing there isn't some type of final inspection process where the instrument is evaluated from top to bottom against the order sheet and all functions and features are detail inspected before it's packed for shipment.

Carvin continues to be burdened with the reputation it has earned.
 
I received my fretless B25P today and I must admit that it is very, VERY impressive. I've only been able to play it for a few hours here at home but my initial impression: KILLER FRETLESS.

The fit and finish are exceptional and the "hard as nails" fingerboard treatment is worth EVERY PENNY. More on that later.

I'm very pleased with the ergonomics of the bass. It is no lightweight (with its mahogany body) but it very comfortable on the strap and in a seated position. The playing position is very natural and I really like exceptional upper fret access. The neck carve is a little thicker than my last few instruments but it is very comfortable and I actually found myself not even noticing it after a brief period of playing. The satin finish on the neck is absolutely fantastic. It feels great!

Concerning the "hard as nails" finish on the fingerboard: The first thing I noticed, of course, is that it looks beautiful. It is a mirror finish and the quality of the finish is flawless from end to end. It is completely transparent and really shows off the nice grain of the ebony board beneath it. It is surprisingly thin and incredibly well done. When playing, it feels as smooth as glass under your fingers. It is a real joy to play! I think it produces a tone a little brighter than an untreated board and sounds very similar to two fretless basses I owned that had epoxy coated boards. After a few hours of play with round-wound strings, there isn't so much as a mark on the fingerboard. I will be very interested to see how durable the material is and how easy it is to maintain.

The RAD-J pickups and Bromberg pre-amp are exactly as advertised. Very clear, very powerful and extremely flexible. The piezo feature is also fantastic. It is also very revealing. Poor right and left hand technique really jumps out! I'm still finding "my tone" on the bass but with the potent EQ and mid-sweep feature, I quickly found that nice "burpy" finger style fretless tone that we all know and love.

This instrument has really turned around my experience with Carvin as has their customer service regarding my other B25P. I'll post more on that when I get the instrument back next week.

Mandatory pics:
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Forgive me for asking a question that may have an obvious answer, but please humor me. So, there are fret lines, but no frets, is that right? I'm just used to only seeing (at most) side dots on fretless basses, not actual fret lines.

Yes, it's a "lined" fretless. The fret slots are filled with a material before the fingerboard finish is applied.
 
There’s no getting around it, that B25 of Matt Morgan is stunning. In fact all these fancy topped, tricked out Bromberg axes are flat out gorgeous. But I have to say; I feel a little left out here. I have a B24S; no piezo, no flame or quilted top. This bass is awesome and still a looker if I may say. Where are all the B24S/B25S axes on this thread? Can we get a little love or what?
 

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