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Cancelled Fender Custom Shop order
- Thread starter kim workman
- Start date
I’ve never had a Lull but I’ve heard great things about Mike.
I HAVE had multiple Valentis and can speak first hand - Nino does phenomenal work and he is a great guy to deal with. You can’t go wrong with him.
Sorry, but Fender is just a name anymore. A great legacy of bygone American homegrown companies that have just lost it. Check out other builders who do the same sort of custom builds and get something very nice.
I had them make a Tele to my specs a few years ago. I never bonded with it, and now of course I'll never get anything close to my money out of it on the free market.
I ordered a James Trussart Rust-o-Matic Steelcaster, too, which was even better than expected.
(Also had MJT do a refinish job—good communication, good finish, slightly more time than estimated, but it was Summer 2020, after all.)
But yeah: a good Fender is a good one and a meh Fender is a meh, regardless or what it says on the headstock or the price tag.
I ordered a James Trussart Rust-o-Matic Steelcaster, too, which was even better than expected.
(Also had MJT do a refinish job—good communication, good finish, slightly more time than estimated, but it was Summer 2020, after all.)
But yeah: a good Fender is a good one and a meh Fender is a meh, regardless or what it says on the headstock or the price tag.
Got to commend you on your patience. I would have been out there after the first lie. And frankly, what you did was the best thing. You hit them right where it hurts, in the wallet.
I do get your point and yes Covid is definitely throwing a wrench in a lot of things however they could’ve just straight up said due to the current situation our deadline is not gonna be anywhere near but first they say the neck is bad, then the body is bad ...doesn’t seem to do anything with Covid or communication, just a lack of caring really and vast incompetence
Nah, you can hit 'em harder -- take this story to social media and/or find a way to be heard by this guy...
If he's a good CEO, he'll want to hear about his employees hosing a potential buyer.
And if he's not a good CEO... welp... then he'll suffer the same fate of Henry J at Gibson.
If he's a good CEO, he'll want to hear about his employees hosing a potential buyer.
And if he's not a good CEO... welp... then he'll suffer the same fate of Henry J at Gibson.
You are probably right. all the better to hit them where it hurts.
Man, I’m so glad I’m not buying a lot of instruments these days.
Oh, when you buy from a good person who's there to answer your questions and shoot you straight, buying instruments can be very enjoyable. 
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My builder has long waits sometimes many years but at least he doesn't make promises..
You're exactly right, and I was not excusing poor communication and said so in my post.
However, raw materials and commodities along with components from vendors have been strained since the pandemic began.
I'm in construction piping labs for bio-pharma and getting the goods we need has been a challenge.
Musical instruments and exercise equipment are examples of products that have been in high demand since the beginning and I can see how materials for these would have been tough to source.
Covid has had a very broad effect on suppliers of all raw materials and components.
Yes, their communication sucked.
They very well may have received what they believed to be sub-standard goods for a custom shop product.
Ok...
Whatever man
I'm not saying I believe it, I'm just saying that after the last 16 or so months any explanation is a possibility
Oh, this is nonsense. Your are defending lies with lack of communication????
Better off with a custom order from G&L.
At least you get what you pay for.
Dave Reimer in Vancouver BC is doing some special things up there.....
It's not just Fender - a lot of components are backlogged in both musical instruments and technology in general. I ordered four Eminence drivers about two months ago. They were listed as "in stock" but after I paid they changed status to "back-ordered." I contacted Eminence and they told me the drivers would be ready by May 24 or sooner... May 24th rolls around and no drivers. Tried to e-mail the contact at Eminence and no response...crickets...
Checking Sweetwater with the search parameters set to "in stock" and it would seem that their warehouses are empty as well.
Can't really get upset about it; just ride it out. At least I'm in a position where I can drop coin on some speakers - some people I know can't even pay their mortgage.
Checking Sweetwater with the search parameters set to "in stock" and it would seem that their warehouses are empty as well.
Can't really get upset about it; just ride it out. At least I'm in a position where I can drop coin on some speakers - some people I know can't even pay their mortgage.
EXACTLY my point, made way better than I did.It's not just Fender - a lot of components are backlogged in both musical instruments and technology in general. I ordered four Eminence drivers about two months ago. They were listed as "in stock" but after I paid they changed status to "back-ordered." I contacted Eminence and they told me the drivers would be ready by May 24 or sooner... May 24th rolls around and no drivers. Tried to e-mail the contact at Eminence and no response...crickets...
Checking Sweetwater with the search parameters set to "in stock" and it would seem that their warehouses are empty as well.
Can't really get upset about it; just ride it out. At least I'm in a position where I can drop coin on some speakers - some people I know can't even pay their mortgage.
Thank you.
Still doesn't excuse Fender's communication failures, but it is reality right now.
Like it or not.
well, Mike is sadly no longer with us, but his shop is still making great instruments. I love my Lull M4V (had it for 15 years now). Definitely worth talking to them since the OP is in WA.
I can also attest to pandemic related delays and supply chain issues. I am patiently waiting on a custom fretless neck build that is taking far longer than originally suggested by the builder and some of the delay is due to supply chain issues for some of the wood elements.
Not defending Fender CS here, just offering my own on-going experience.
good luck OP
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