I could be wrong, but I couldn't find anything on Carvin about ordering one without a tube. Sounds like bullcrap to me. Regardless, putting a 12AX7 in the amp is trivial to do, and it's switchable in/out from a button on the back, so it should just be in there.Hey folks...
I ran across a Carvin BX500 here locally and I had some questions about it.
The owner says he bought it a couple months ago new off ebay without a tube. I checked there and carvin has a listing for them that way so I'm figuring that's legit.
IMHO, the tube doesn't make a night/day difference, so I would just go for any quality 12AX7, and if I would select on anything, it' be to look for one that tested low in "microphonic" levels.