I don't agree, if he had just owned up to the errors, or even just told us he was going to allow the return and said nothing else, I would have been one of the first and among many, I'm sure, who would have praised him for simply doing the right thing.
Mostly agreed. If Jimmy had owned up to being, say, "careless" in his representation of the instrument, given a sincere apology, and of course the full refund, I would likewise have praised him.
I would have been far less impressed with a full refund with no explanation.
But even though I offered a counterpoint, I mostly agreed with Vic. That is, not many in any profession have the eloquence of a Roger Sadowsky. The end result here is complete PR fail. The insinuations about Chris were inexcusable, and to say that the many flaws in the instrument were tricks of the light insults our intelligence.
