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Club Alleva Coppolo (Part VI)

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yea, the funniest part was when I finally called them to see why the bass wasn't delivered and they told me because when the box arrived it was Empty and so they threw the box away..... I ask why know one bothered to call me or the shipper about that. They said someone should have been since it was just a box there was no value. Then we question how come Custom's Had a Value on the Box and Instrument in the box and didn't note the Empty box..... not much of a response. Then Later we find out they found it and it was sitting in an office with another instrument and we needed to send validate the instrument with a picture.... We did that... nothing over a few days. Then I inquire to find out it was stolen out of a truck where it was being stored over the weekend on DHL's lot............ It just never ended with the lies and stories... someone will burn....
Astonishing.

Here is the contact information for the Augusta Georgia Sheriff's Office:

Sheriff's Office
Law Enforcement Center
401 Walton Way
Augusta, Georgia 30901
Phone: (706) 821-1000
Fax: (706) 821-1064

I'm sorry I couldn't find an email address for them.

The earlier you involve law enforcement, the easier it is to keep the guilty guilty, and the innocent from messing up and appearing to be another guilty party.
 
Mat,
wow..the internet makes for a small world. I REALLY, truly hope you can get your bass back and I pray that karma kicks the shipping company in the nutz, as well as anyone else involved in getting the bass into the hands of that gump in Augusta, Ga.
Fingers Crossed that it works out in your favor!

Matt
 
yea, the funniest part was when I finally called them to see why the bass wasn't delivered and they told me because when the box arrived it was Empty and so they threw the box away..... I ask why know one bothered to call me or the shipper about that. They said someone should have been since it was just a box there was no value. Then we question how come Custom's Had a Value on the Box and Instrument in the box and didn't note the Empty box..... not much of a response. Then Later we find out they found it and it was sitting in an office with another instrument and we needed to send validate the instrument with a picture.... We did that... nothing over a few days. Then I inquire to find out it was stolen out of a truck where it was being stored over the weekend on DHL's lot............ It just never ended with the lies and stories... someone will burn....

For your amusement...

[Invalid or Expired Link Removed]. A DHL Spokesperson said, "DHL ProView also affirms the company's commitment to continuous service and product innovation by offering our customers best-in-class solutions that enable the efficient use of resources, resulting in cost savings for their businesses."

Apparently, the cost savings for businesses is that they learn to use FedEx and UPS from now on.

And here is an article about the $4 billion loss DHL had in the 4th quarter 2009.

The 4th quarter? Isn't that when everyone is mailing Christmas gifts?

What does DHL stand for anyway?

Doesn't Have LG4?
 
yeah thats true about a possible Gmail account...
But then again he is a thief so perhaps he is a total idiot after all... i cant wait to read about the apprehension on CNN..:)

"TB member foils guitar theft ring"

tuberculosis ring?? what.???... you know what the public would think about TB


Sorry, but that's only true if he's not using a web based email tool. If he has a gmail account, his source IP will be google. No help there.

Not only that, but if he's at all Internet savy, and he knows he's doing something shady, it's TRIVIAL to cover email tracks. TRIVIAL.

That said, if he's a complete idiot, it might work, but I definitely wouldn't want to bet anything on it. :)
 
Hey Guys,

Different timezones over here. Just letting you know that my immediate preference is to get a confirmed address for the seller. This guy has a zero feedback account on eBay and I'd bet that he has bogus address details on there as well. So if we jump too early it all disappears. If money appeals to him and he wants to list where the bass can be "picked up", it becomes far easier to involve the authorities.

It was incredibly embarrassing when DHL dragged Brian and I through this mess. Brian and I were able to sort out the deal we agreed without the bass but it burned a huge amount of his time and he is still helping me out here. I know many of you have wondered why we haven't involved DHL yet - I received an email from them 2 weeks ago saying they accept no liability for the loss of the bass...... And it's now for sale on eBay.

I appreciate all of the support you guys have offered and have been blown away by the emails and pms I have received. I'll definitely be giving you guys a report on what happens.

Thanks,

Mat
 
This was my email from DHL (with obscured reference details) -




--------------------------------------------------------------------------------
From: (DHL US)
Sent: Friday, 13 February 2009 1:42 AM
To: Mathew Gilroy
Subject: xxxxxxxx




February 12, 2009



Mat Gilroy

x





RE: Claimant Reference: x

DHL Claim Number: x

Waybill #: x





Dear Mr. Gilroy:



Thank you for the opportunity to review the information you provided to DHL Express relating to your claim. DHL is dedicated to understanding and fulfilling our customer's needs and doing whatever it takes to provide the highest level of reliability and quality service. I apologize for any inconvenience which this matter may have caused you.



The Terms and Conditions of Carriage as noted on the back of DHL's air waybill, is a contract between the shipper (person or company who physically tendered the item in question to DHL) and DHL. The contract states that all claims for international shipments must be filed at the origin by the shipper in writing within 30 days from the date DHL accepted the shipment for carriage.



Nonetheless, I have reviewed your claim and I regret that DHL express is unable to accept liability. Your claim was not received within the 30 day time limit. Our records indicate that the above referenced shipment was tendered to DHL Express on November 14, 2008 and we did not receive your claim in writing until February 04, 2009 . For this reason, I must respectfully deny your claim.





I apologize for any difficulties which you may have experienced. I trust that your future shipments with DHL Express will meet with your complete satisfaction. DHL values your business and we will constantly strive to provide the quality and service you expect.



Sincerely,







xxxxxxxxx

Loss Control Adjuster



xxxxxxxxxxx
Invalid Link Removed
 
And my response :D

-----Original Message-----
From: Mathew Gilroy
Sent: Friday, 13 February 2009 9:43 AM
To: '(DHL US)'
Subject: RE: xxxxxxxxxxxxxx


Hi xxxx,

Thank you for your email. What a comical and delayed response to this issue you have provided. Your records probably won't reflect that a claim was in fact processed on the 18/11 by xxxxx. Your records also didn't show any indication of how a US$2100 bass could "not be in the box" that arrived in Nashville on this date. I imagine that is why you then made the immediate decision to "destroy the box" as it's obvious that DHL do not seriously value any concept of a "duty of care" as an organisation. I can only imagine that the claim you have just reviewed followed a similar postal path to my missing bass. You should probably be thankful that this document was not of any resale value for the staff handling it - otherwise you would have received the envelope only.

I understand the concept of liability and terms and conditions. I also appreciate that you are just doing your job. It's pretty clear to me that a DHL staff member stole my bass. Obviously, as your organisation is not responsible for this and you have never been able to "find" a police report that should have been filed, it's couldn't possibly be your responsibility as an organisation. Clearly this mishap is my fault. So I sincerely apologise for assuming that your organisation could be trusted. This was all my mistake and I am certainly aware of the financial liability from my decision to use your organisation.

Thanks very much for the excellent service. You guys are clearly making profits by other means.

Regards,

Mathew Gilroy
 
that story was Nov 10... mmmm perhaps a few disgruntled workers were involved.. do ya think?
I wonder if our Ebay boy ever worked for DHL?



Unbelievable. That is utterly unbelievable.

I realize Invalid Link Removed, but I have family in Europe and I will swim the Atlantic with a bass case strapped to my back before I'd do business with crooks like these.
 
I say you guys work out a plan for a buy now with home pick up and go there with the sheriff!!!!

On a happier note... have you all seen the Classic LG5 in 3TB on the Alleva website!!!! Literally to DIE for!!!:)
 
I say you guys work out a plan for a buy now with home pick up and go there with the sheriff!!!!

On a happier note... have you all seen the Classic LG5 in 3TB on the Alleva website!!!! Literally to DIE for!!!:)
kobass had a good point back in post number 454. I just googled "Alleva Coppolo) and talkbass discussions were the 7th item listed in the hit list.

It's probably a good idea to let this topic rest a bit for now and wait until there is something to report.

Meanwhile, I LOVE your happier note. Do you have a link for us?
 
kobass had a good point back in post number 454. I just googled "Alleva Coppolo) and talkbass discussions were the 7th item listed in the hit list.

It's probably a good idea to let this topic rest a bit for now and wait until there is something to report.

Meanwhile, I LOVE your happier note. Do you have a link for us?

I think he may be talking about this one. :eek:
Dan
[Invalid or Expired Link Removed]
 
Yes yes yes bass7755 has it nailed. I say we have to stop Jimmy from making basses like these. Its not good for our wallets!!!

Awhile back there was a write up on the whole Alleva range can anyone elaborate on the new models and where do they stand in terms of tone.

As for desirability they are all in the OMG category!:)

Got to save, got to save!....Got to convince the wife!!!!
 
[Invalid or Expired Link Removed] <- Why does the LM-5 have a rosewood board?


My LM-5 has an Indian Rosewood board too.
LM-5 = Ash body and 70's pickup position...usually a polly finish.
352274126.jpg


Dan
 
Oh I thought all LM-5s had maple fretboards. It does say maple-capped across from fingerboard so I thought it meant only maple-capped.

Not true ... there are a few LM5's with rosewood boards.
I think that combo was available from Fender in '78 (ash/rosewood).
Jimmy affectionately refers to these as the "Lynard Skynard" bass ... i'm assuming that the bass player had a fender with this wood combo.
 
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