Hi guys. Anyone have any issues with Sadowsky preamp pots or Sadowsky Germany service in General?
I just received my new Sadowsky mid boost preamp which I installed in my Fender jazz ultra. It sounds amazing and the controls feel really great. A nice premium feel.
I bought the preamp after being so impressed with my new Metroline Hybrid P/J.
The thing is, I'm having a hard time wrapping my head around is inconsistency.
While the new Hybrid P/J is amazing the pots to be completly frank suck.
The pots feel and responds like a cheap import. The treble/bass stack is all loosey goosey, pulls up and down and when you turn treble the bass is also coming for the ride. While the new preamp feels and works great. A nice solid premium feel.
A lot of folks who I have spoken to have always raved about the service and say Sadowsky will take care of it don't worry but the email I got back was basically thank you for your kind words and sending a video but we can't see an issue and probably a user error.

. Not looking for a free lunch here.
After feeling a bit dismissed I had to reach out again and ask for the part numbers to confirm the correct pot to buy in a brand new premium not cheap bass. The brand was built on fixing poor build quality after all right?