Yes VISA can help.
How can anyone accuse you of engaging in a smear campaign if you document everything and only tell the truth as you know it?
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DON'T SHOP AT MUSICTOYZ.COM!!!
- Thread starter CliffD
- Start date
How can anyone accuse you of engaging in a smear campaign if you document everything and only tell the truth as you know it?
every time I order for them is like every time I stub my toe on the corner of my dresser. I say NEVER AGAIN but next week.... same problem.
Same thing happen to me but from a different company Link Removed i bought an EBS WAH and never receive it and kept calling them and leaving messages and then they replied and said that there running slow on shipping but was going to send it out never receive anything till this day and i bought it the day after Christmas of 07.
Yeah, I was thinking of shaking things up and maybe rattling some cages on their forum.
-Eric
It took like 1 1/2 month to get my demeter. I emailed them several times with no answer. The only god thing about it was that they didn´t tax the correct price on the item, so I did not have to pay 25% in VAT!
Yeah, I just wish they'd get back to me and let me know what's going on. If it's going to be a while getting to me, well fine, I just wish they'd tell me that - rather than having to get visa involved or whatever.
-Eric
COOL LIST! I'll add Invalid Link Removed to it, I never had a problem with them.
it's a real shame. It's not like this is a new problem for them either...
http://talkbass.com/forum/showthread.php?t=95406
http://talkbass.com/forum/showthread.php?t=95406
Been waiting over 4 months for them to ship my $730 worth of pedals. I've emailed them about 15 times, and i get the "we've received your email, here's your ticket number and a customer service rep will get back to you in 1 business day...etc" every single time. I've got my bank doing a charge-back now hopefully. Maybe one day I might actually be able to use the pedals i shelled out for!!!
Ugh, I'm waiting on a pedal from them that was supposedly in stock. It wasn't in stock and was supposed to get there last week but then that snow storm hit (so I was told). Never received a reply to my email but I did manage to get someone on the phone. I waited this long, I guess I can give them a few more days. I hope this doesn't turn into even more of a headache. I'm not impressed, can't see me as a repeat customer.
Ordering boutique pedals from small retailers I must hit this situation nearly %50 of the time. I pretty much won't put in online orders anymore without checking stock over the phone.
Ordering boutique pedals from small retailers I must hit this situation nearly %50 of the time. I pretty much won't put in online orders anymore without checking stock over the phone.
Wow. Over seven years of complaints and they still haven't fixed their system. How do they stay in business?
Let them threaten all they want. Post the threats as well. As long as you simply report your experience with them, they don't have a legal leg to stand on.
