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Fed ex sucks!!!

Sorry for your frustration. On the bright side, most of them appear like they can do this:

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Always pick up your package from their office when possible.
It has saved me a lot of trouble doing it that way.
Yeah I have done that on the past. And then I received a few things via ups and usps no problems at all. If the same crap happens tomorrow I'll just tell them to leave it at the fed ex store since they can't do their job
 
It's all about how the employees conduct themselves. I've had a USPS worker throw a boxed cylinder head onto a bunch of other packages in the office. She refused to hand it back to me, it was "already in the system!?" FedEx has thrown packages onto my neighbors porch from 10-15ft away, multiple times. I've not had many issues with UPS but we've all seen the videos.

Nephilym: Expecting anything good?
 
Always pick up your package from their office when possible.
It has saved me a lot of trouble doing it that way.
For the last several years, anything like hi-fi gear, bass gear, big things, I get delivered and held at the FedEx Print Center near me. Most people have one in a strip mall within a few miles. Just like Starbucks and Taco Bell. :D

Makes my life much more manageable.
 
With regard to FedEx, Ground/Home, delivery is made by contractors. Contractors bid on areas of delivery and then hire their own employees. They are not employees of FedEx. I think that's the main reason I find their performance to be middling at best. Now, FedEx Express service is a different story. That is run by FedEx and I seldom hear complaints about overnight service.
 
Sorry to hear of your difficulty.

FedEx works great for me. Love them. I can specify delivery to a FedEx Office location so I don't have to worry about missing the driver or having packages left at my door. UPS holds only at regional facilities, which are usually in far away industrial areas. USPS will not hold for pickup.