I had a similar problem, only the instrument was top of the line. I brought it back to GC and got a check for the amount owed me. The weird thing is that the instrument is hanging on the wall waiting for another buyer. Sad...but true. Neck stability and a truss rod that works properly has become a thing of the past. Apparently this problem doesn't happen often enough to have an impact on sales? Q.C. needs to follow through and get to the end of a issue rather than play phone tag, that's a shame. Good Luck.

