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Fodera Club Part II

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Sorry, you are WAY off base here. Having customers that are WAY behind the promised date, and then taking weeks and weeks to build a 'vanity bass'... you've got to be kidding.

This is an example of the ridiculous decisions made by that shop that hopefully 'Just Thumpin' will eliminate.

Read what you just posted, and then consider how the dozens and dozens of guys who were promised a bass YEARS ago, and have THOUSANDS of dollars paid to either Fodera directly or retailers feel when they see a bass that 'Vinnie wanted to build for himself' show up:rollno:

My god. To me, it is literally disgusting. In my business, if I had ONE unhappy customer, the LAST thing I would be doing is 'celebrating'. Something is REALLY not right at that shop. I'm hoping Just Thumpin' has the balls to fix it, since the product is, for the most part, very good.

I'm not on any waiting list but...
+1
That was kind of my initial point.

There are just too many companies out there whose basses are at least just as good but have reasonable wait times and reliable estimates for a company to run this way and stay healthy.
Good luck to them!
It looks as though improvements are on the way which is obviously a good thing!! :)
 
Thanks so much. I know that we have spoken on several occasions and your situation is one of the more frustrating ones. Just to explain, when an individual customer had more than one bass on order, even if they had been ordered at the same time, we tried to separate the two by 6-8 months in the production schedule. This would allow us to get at least one bass to everyone in line a bit sooner (believe it or not, there are many people with more than one on order).

The good news here is that your Imperial Elite is going to be killer and REALLY LIGHTWEIGHT!!!

Thanks for the faith you have placed in me. Your instruments will be everything you hoped when you ordered them. Your patience is much appreciated and noted. I wish it was not necessary. ;)

Hi RB1, you're right, but.... some people have been waiting pretty long for instruments. In my case, my yin yang 4 string was due Dec 2007, and now the most recent due date is June 2010. That's 2 1/2 years late.
Jason and I have talked, and he is a great guy and is doing a great job handling the situation (i have an imperial on order that's very late too), but I'm sure there are folks with instruments even later than mine - so I'm not surprised people are sensitive about what is going on in the shop. Please don't read this as complaining, I'm truly anxious to get my instruments and I wish Jason the best of luck getting a handle on production schedules.
 
Just to explain, when an individual customer had more than one bass on order, even if they had been ordered at the same time, we tried to separate the two by 6-8 months in the production schedule. This would allow us to get at least one bass to everyone in line a bit sooner (believe it or not, there are many people with more than one on order).

I see what you are going for with this, but do you really think that this is a good idea?
 
Sorry, you are WAY off base here. Having customers that are WAY behind the promised date, and then taking weeks and weeks to build a 'vanity bass'... you've got to be kidding.

This is an example of the ridiculous decisions made by that shop that hopefully 'Just Thumpin' will eliminate.

Read what you just posted, and then consider how the dozens and dozens of guys who were promised a bass YEARS ago, and have THOUSANDS of dollars paid to either Fodera directly or retailers feel when they see a bass that 'Vinnie wanted to build for himself' show up:rollno:

My god. To me, it is literally disgusting. In my business, if I had ONE unhappy customer, the LAST thing I would be doing is 'celebrating'. Something is REALLY not right at that shop. I'm hoping Just Thumpin' has the balls to fix it, since the product is, for the most part, very good.

If I was a paying customer with money on the table and my build time has been delayed by years I certainly wouldn't be very happy. Fortunately for me I'm not in that position.

I am a potential customer with money in my pocket though and for me prior to Just Thumpin's involvement there is absolutely no way I'm writing a check with a 3 year wait and possibly a year or more of delays.

Regardless of the fact that they are commemorating the 3000th bass there allot of things I'd want to see changed before I'd be willing to write a check and these initial comments from Just Thumpin' seems that it could put them on the right path to earn my business.

I am pretty sure most people that have placed an order and have done their homework realize that these delays are probable and for their own reasons decided it is in their interest to place an order in any case.

It's my opinion that I'd not be willing to wait 3.5 years to have a bass built and possibly that that date could be delayed by years. For that reason I do not own a Fodera bass and am perfectly content with my decision. With that being said there are probably a lot of guys that have similar feelings and if the tide can turn and the production time and lines of communication improve it might increase demand even more...
 
Sorry, you are WAY off base here. Having customers that are WAY behind the promised date, and then taking weeks and weeks to build a 'vanity bass'... you've got to be kidding.

This is an example of the ridiculous decisions made by that shop that hopefully 'Just Thumpin' will eliminate.

Read what you just posted, and then consider how the dozens and dozens of guys who were promised a bass YEARS ago, and have THOUSANDS of dollars paid to either Fodera directly or retailers feel when they see a bass that 'Vinnie wanted to build for himself' show up:rollno:

My god. To me, it is literally disgusting. In my business, if I had ONE unhappy customer, the LAST thing I would be doing is 'celebrating'. Something is REALLY not right at that shop. I'm hoping Just Thumpin' has the balls to fix it, since the product is, for the most part, very good.

Yes, simply awful. They've lambasted a cabinet builder on another thread for a year long wait, but will happily wait as in instrument is 2 1/2 YEARS late...that's right up there with Bebensee, AFAIK. And for the prices they charge, they SHOULD be punctual. They may be 'artistic', but come on now, get a grip; just because some of the better New York players play them doesn't mean you can get away with murder...

Huh.

When I read rb1's post, I was agreeing with him, but now that I've read Ken's last post, I am totally swayed the opposite direction. I was wrong; Ken is right.

If Vinny can make himself a bass without it having a detrimental impact on his paying customers, THEN he should go for it.

Otherwise, he should take a number and get in line.

When his number comes up, THEN he should make a bass for himself.

THAT is the right way to get a bass made for yourself if you aren't going to hire resources enough to improve waiting times.

Exactly...

I realize I get a little intense on some of these issues, but as a fellow small business owner, customer service is a topic I take very seriously.

I again am excited that Just Thumpin' and his investors are now involved, and my guess (and hope) is that these types of issues are a thing of the past.

Again, fine basses, although, as I always post, no more fine than MTD's, FBasses, or a variety of other high end, hand made instruments. Let's hope this will be a great 'reset' for them, and that within a year or so that house is totally in order and running smoothly!

The ones I played were OK, nothing earth shattering, about as good as a Smith, Pedulla, etc. The Anthony Jackson Contra is quite a machine, and they do build some lovely stuff, but they should stop taking people's money till they get on top of their build schedule. That's simply awful.

An MTD is another story....there's nothing like those basses.

If I was a paying customer with money on the table and my build time has been delayed by years I certainly wouldn't be very happy. Fortunately for me I'm not in that position.

I am a potential customer with money in my pocket though and for me prior to Just Thumpin's involvement there is absolutely no way I'm writing a check with a 3 year wait and possibly a year or more of delays.

Regardless of the fact that they are commemorating the 3000th bass there allot of things I'd want to see changed before I'd be willing to write a check and these initial comments from Just Thumpin' seems that it could put them on the right path to earn my business.

I am pretty sure most people that have placed an order and have done their homework realize that these delays are probable and for their own reasons decided it is in their interest to place an order in any case.

It's my opinion that I'd not be willing to wait 3.5 years to have a bass built and possibly that that date could be delayed by years. For that reason I do not own a Fodera bass and am perfectly content with my decision. With that being said there are probably a lot of guys that have similar feelings and if the tide can turn and the production time and lines of communication improve it might increase demand even more...

Yeah, not good. I certainly hope they can turn this around.

Bass #3,000 has not done a lot for their PR, I'm afraid.

Cheers,
Cameron
 
Again, we need to give kudo's to them for realizing something was pretty far from kosher, and bringing in some 'business help' to make things right.

Of course, it will take a year or so for Just Thumpin' to dig out of what seems a mess, but I suspect this time next year, they will be closer to the service, quality, etc. that you would expect for the price.
 
I'm trying to be nice after all the hammering. I agree, if you look at it with a cold hard eye, it's a bit 'a little too little a little too late', but let's see what Just Thumpin' can do:bassist:

I agree with you, and decided that the post you are refering to was unnecessary so i deleted it.:)

(My cynical self does however think sometimes that the "fodera magic" that some people see, seems almost dependant on their inability to deliver on time.).
:)
 
Let's get off track a bit here...Hot potato:

PA222049.jpg


PA222037.jpg


A whole lotta bass for me!
 
And for the prices they charge, they SHOULD be punctual.

I totally agree here.

But, one thing is important here. The looooonnnngg wait to get a bass play for and against them. Against because many players won't want to wait all this time and for because publicity is publicity. It's also like the bars who keeps the line up outside, we're like: "Man they are so many people wanting to go there, the lineup goes outside! It gotta be a great place" Here, with Fodera, the long wait makes us wonder that many many many people want them and are ready to wait that long so they GOTTA BE THAT GOOD.
 
Love that Chestnut top.


And to help with the 'topic reset', here is me a while ago with my Emperor Elite 5. From what I was told, it was the first (or at least the first 'production' model) with wooden pickup covers. It was heavy, but it sounded great. To this day, I've never seen another piece of flame maple like this.

fodera1-2.gif


Dig the Walter Woods and Tera Lab cable... god help me, I was deep into the boutique at that time!
 
I totally agree here.

But, one thing is important here. The looooonnnngg wait to get a bass play for and against them. Against because many players won't want to wait all this time and for because publicity is publicity. It's also like the bars who keeps the line up outside, we're like: "Man they are so many people wanting to go there, the lineup goes outside! It gotta be a great place" Here, with Fodera, the long wait makes us wonder that many many many people want them and are ready to wait that long so they GOTTA BE THAT GOOD.

Yup... my cynical self speaking there..:)
 
Love that Chestnut top.


And to help with the 'topic reset', here is me a while ago with my Emperor Elite 5. From what I was told, it was the first (or at least the first 'production' model) with wooden pickup covers. It was heavy, but it sounded great. To this day, I've never seen another piece of flame maple like this.

fodera1-2.gif


Dig the Walter Woods and Tera Lab cable... god help me, I was deep into the boutique at that time!

Thanks, this arrived this morning. I started a custom order recently (not a Fodera), and I figured in the meantime... what the hay, let's get back into the club.:D
 
Ken, great looking bass you used to have. By the looks of it, you must be quite short:)

It's a goofy picture. I'm 5'10". However, I'm a bit of a skinny minny, and that bass always looked HUGE on me! It really did weigh a ton, and I just couldn't take it any more. But, it sounded great... very bright and grindy and 'quick' sounding versus many Fodera's that I've played that were more on the 'fat warm' side of things.
 
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Although I'm mainly playing 6 for the last few years.....this 1984 Monarch (#84) always makes me smile when I plug it in!

Aloha, Garey
 
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