I reported my experiences of a company currently going through a phase of treating its customers poorly, and passed on the report of someone in a similar position. Someone here said the fault would be with the customers, and dismissed the possibilty of the fault lying with the factory. They then admitted that they know nothing of what the current output of the G&L factory is, and were presenting their abrasive opinion from a position of ignorance.
To answer your question, when I get accused of things that aren't my fault, my response is the same offline as it is online. I have some qualities, but saintliness is not one of them.
For what it's worth, I won't recommend that no one should never shop with G&L, but I would recommend that they first check that they've the patience to return an instrument over and over again, if that proves necessary. If like me, they've only got the patience to go six months without the bass they've paid serious money for once, then perhaps they should look elsewhere. I should have, clearly.
Should anyone care, the neck on the SB-1 with the terrible trussrod appears to be coping with the task of wearing the 35-95 set of Roto Bass rounds (total tension: 127 lbs

) and I'm getting used to the feel. I will definitely be reversing the split pickup, though: not even an MFD pickup can paper over the weediness of a 0.035 G string with the traditional layout. Hopefully reversing it will make a meaningful difference. Certainly cheaper than shipping the bass back to USA again, and a lot more fun then interacting with this awful company.