I'm in the same boat....based on my recent experience, I'm not at all confident in USA G&L QA anymore.
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I'm in the same boat....based on my recent experience, I'm not at all confident in USA G&L QA anymore.
Agreed. For anyone thinking this is a one-time deal...you have another thing coming.
The store in Montreal did explain to me at some point that, G&L USA in California is performing quality assurance on every instrument that comes from Asian factories. Then, after instruments pass Q/A, then they get shipped to distributors.
Back on May 19, as a birthday present to myself, I ordered a G&L Fallout Tribute bass in Candy Apple Red. 104 days later, I still have not received the bass. Once a month, I would call the retailer in Montreal, Red One Music, to inquire about the status of the order.
I called again today and, this time, they told me that G&L USA was pushing delivery on all orders to 2022.
I wonder why? It's not like there is a computer chip in the bass.
Another COVID pandemic fatality I guess. Anyhow, I suggest that prior to ordering a G&L bass from any retailer, please get a firm confirmation that your favorite retailer as the bass in stock because, if they don't, God only knows when the retailer will be able to deliver it to you.
How long do you forsee this lasting?

Sure, and that works for items produced/grown or in stock locally. We buy most of our food from local farmers, but we still have to get toilet paper from somewhere else. And while we get a lot of our coffee from a local roaster, it’s grown in other countries, or in Hawaii, and shipped just like the bass in the OP.Buy local, that's what I do and what me and my partner have agreed to
I have to vent a little here, so you G&L devotees may wanna scroll on by...
Holdups aside, based on what I've read here on TB the last couple years, and based on my recent experience, I'm not at all confident in USA G&L QA anymore. I think it's hit or miss with them now. My MJ-4 arrived recently after having a new neck built and fitted under warranty. To their credit they did use quarter sawn maple and they matched the painted headstock, as was OEM. And they completed the job in a timely manner, so there's that.
The neck is straight and the truss rod functions smoothly in both directions (thank God). But the "setup" is poorly done. I've filed the nut slots down a lot to get them to proper spec. If this bass went through a PLEK machine (which I highly doubt), all I can say is they better take a look at that machine and the person running it.
With the nut slots fixed, it's on to the next step...string height. The action can't come down to where it should be without all sorts of frets buzzing. IOW, it needs a good fret leveling, which I'll do myself because I know how and I have all the tools. Should I have to?...I don't think so. But I'd rather just do it myself than deal with those people again.
Also, the bass has no serial number now. That may be standard procedure for a factory neck replacement job, or it may be due to negligence. Dunno, no explanation was given. The bass just showed up unexpectedly sans the tracking info I was promised beforehand.
Nevermind the $118 Fedex shipping I had to pay to get the bass to them because I lost my original envelope with paperwork, build sheet, and original invoice, which G&L insisted that I produce before agreeing to do the repair. Ordinarily G&L will email a pre-paid shipping label for warranty work. The Bass Place where I bought the bass has no record of the sale, so no invoice copy to be had from them. This, despite the fact that G&L surely has my original warranty card on file. With my back against the wall I agreed to pay the shipping cost "penalty" as a compromise at Memo's suggestion. Okay better than nothing, I thought. That left a bad taste in my mouth right off the bat. In fact, no part of this experience has left a positive impression on me, start to finish.
I feel better now...rant over, sorry. Carry on.
Back on May 19, as a birthday present to myself, I ordered a G&L Fallout Tribute bass in Candy Apple Red. 104 days later, I still have not received the bass. Once a month, I would call the retailer in Montreal, Red One Music, to inquire about the status of the order.
I called again today and, this time, they told me that G&L USA was pushing delivery on all orders to 2022.
I wonder why? It's not like there is a computer chip in the bass.
Another COVID pandemic fatality I guess. Anyhow, I suggest that prior to ordering a G&L bass from any retailer, please get a firm confirmation that your favorite retailer as the bass in stock because, if they don't, God only knows when the retailer will be able to deliver it to you.