It was like that with Seiko as far back as the 80s, IME. IIRC, the jeweler even gave me a special mailer to use to send it to their address in New York. I did it once back then and the damned thing was broken again a year or so later. No more Seikos for me.My experience is that watch repair people are a disappearing breed. I have a rather nice Seiko that needs cleaning and adjustment. I cant find anyone within 200 miles to do it. Everyone tells me to send it to Seko...they charge $150 for a basic maintenance.

