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This thread is scaring me to death. I was in the market for an original RB800 but not so sure now....
Geez, it's not like you bought a PF500 or 7-Pro! Then I would be concerned![]()
The word is your GC is probably occupied by clowns that...Hi guys, short and to the point, seems in the last couple years the Guitar Center in my town has had 3 GK heads go to smoke.
I love how they sound, and always see good reviews, what's the word?
And to cover their a#@ if they hook something up wrong, the quality of their employees has dropped a lot in recent years.These guys will make stuff up on the spot if they think it will get them the sale!
People use Carvin all the time and I never had one of their pieces that didn't break. Every company has things that break. That's why they all have customer service. GK is at the top of my list.Show me a company who has never had a failure like that here and there.
Try doing that onstage. One night I thought the smoke machine was going crazy, I turned around and it was a roadie with a fire extinguisher putting out the guitar players Mesa.Letting out some smoke? Sure. Stopping working altogether? Also understandable. Lighting itself on fire in a well air conditioned environment with good air circulation.... I've never heard of that before tbh. Equipment failures happen, this one just freaked me out more than most
My experience too. I have an early GK MB800 that played and sounded fine, but had a weird intermittent issue with the lights. Thinking this might be a problem down the road, I spoke with GK customer service and they took it back in for a look-see. They pulled their hair out over it for a couple of weeks, then apparently found the issue. I got it back and haven't had a problem since. and it's a smoking little amp. It's either my main amp or my backup, depending what i want that night.I've played GK pretty much exclusively since 1987. I've had exactly two issues. First my 400rb starting cutting out randomly after 15 years of use so I shelved it and eventually sold it after having it repaired. The other was a new MB500 that was DOA. An email to RMC (where I bought it) resulted in an email from Jason at GK and a new amp was on he way to me from GK in about 24 hours. If you're worrying about GK reliability or service you're worry too much.![]()
Didn't he do something similar during the transition from the 1001RB to the 1001RB=II?The MB2-500 had enough trouble that Mr Gallien offered exchanges for newer MB500 when they were released with all the fixes and improvements. I personally don't know of any other company that has gone that far to take care of it's users.![]()
Didn't he do something similar during the transition from the 1001RB to the 1001RB=II?