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Guitar Center discrace

#62
mpdd said:
if gc is the starbucks of music stores, then they should have nice couches, wi fi, and more specialty stuff as well as cds by bands they endorse at the cash register
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and the occasional hot quasi hippy chick!

What do we get at GC? Spotty teenagers shredding poorly at max volume, over-the-hill rockers with crusty leather and skate punks.

Sigh. Makes Starbucks look good - and that's saying something!
 
#66
silvertripper said:
N Houston guitar center is okay... only deal with Sean if I need help with something because he knows whats up... But I'll normally shop at TME they are a smaller store and need the business more than GC.

Support the small stores!!
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I would, if there were any small stores in my area that I could support. The Hampton Roads area has GC and Alpha Music for "big" stores; the half-dozenish "small" stores that I know about are all geared toward musical beginners and school band kids, and have little to offer for anyone who already knows what they're doing. Sad but true, and rather surprising considering that there's "only" a few million people living in this area. You'd think we'd at least rate having a Sam Ash or something, or at least one "small" store geared for more than beginners...oh well.
 
#67
silvertripper said:
:crying: All those who are bashing GC... just stop going there already! Geeez!! If they are as bad as you say then just buy online only and stop complaining!! :D
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I will never buy online. If I can't try it first, I don't want it.

You are missing the point. People are spending their hard earned money and expect to be treated with respect by employees who know what they are talking about. What about beginners who don't know any better. They are having the heads filled with misinformation by Guitar Center employees. Once they are told something by an employee that they assume is knowledgeable it is hard to make them realize that they were misinformed.
 
#68
Rockmusician said:
I will never buy online. If I can't try it first, I don't want it.

You are missing the point. People are spending their hard earned money and expect to be treated with respect by employees who know what they are talking about. What about beginners who don't know any better. They are having the heads filled with misinformation by Guitar Center employees. Once they are told something by an employee that they assume is knowledgeable it is hard to make them realize that they were misinformed.
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Wrong...Rockmusician I do get the point. :scowl: That’s why folks should research prior to making a purchase regardless of age or experience. If people don’t feel good about spending money at GC then why do it? :confused: If they have a bad experience then they should NOT go back there again. Obviously those with a bad experience either didn’t read the forum prior to going to GC or they didn’t know the forum even existed, or they just dont care and go to GC regardless of what people say, but in either case it wouldn’t have made a difference in their outcome of having a bad experience.

SO..... You support your opinion to keep driving GC in the ground... and I'll support my opinion that people should research before they shop.

In either case I am sure those people with great experiences will out weigh those with bad experiences or GC would be out of business. Its always easier to complain than to provide positive feedback and what we normally hear about GC is complaints. Myself included.

So there. :D
 
#70
It's guitar center. Unless you have a good relationship with the guy at the counter, and the store is one of the few good ones around nowadays, you're going to get crap. No offense to GC employees, as a matter of fact, I love my Atlanta Guitarcenter (awesome place!) but the lawrenceville one sucks. So do many other's I've been too. It's sad.

GC used to be THE music place. Now they're a pure disaster overall....:rollno:
 
#71
Hopkins said:
I've had the opposite experience at the GC's in my area. They have a pretty knowledgeable staff. I'm starting to think that people go into Guitar Center to get a reason to start another GC bashing thread on Talkbass.com.
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I have been to 2 CGs in the Houston area, one in Houston and the other in the Kemah area. They both seemed to have some very knowledgeable workers. However the one here in Nebraska has a bunch of misfits working there. I was in there for about 45 minutes one time before anyone asked me if I needed any help.

If I lived in Houston.....Rockin' Robin is where I'd spend my $$$.
 
#74
hdracer said:
HAHAHAHAHA ROLF!!!!!!!!

I worked 15 years in Harley dealerships. I have owned my own shop for years. ALL my customers come to me because they get treated like dirt at Harley. They have a revolving door of employees. They only hire people the will work for nothing. The only ones that stay are the ones that can not get a job anywhere else. I have been treated better at GC than any Harley dealer, unless I have 20-30K to spend.
Go on any Harley forum and see what riders say about Harley dealers. They may wash it but they can't fix it right or have the bike ready on time.
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As much as I would like to Argue and say that statement isn't true. I can not. I did work at HD Dealership that did exactly what you stated. The owner didn't care one wit about the customers and even less for his employees. the dealership opened in 2001 and by 2006 (when I started there) They had gone thru 13 Service Mangers and 8 (I think) Parts Managers. I wouldn't have worked there except for the fact that They were the only Shop to hire me at the time. They had a revolving door on both employees and Customers. I was there about 2 years. I chalk that up to "How not to run a Bike Shop".

Not all HD dealers are like that. The one I am at now isn't. We trying to exceed our customers expectations. However, You can't please everyone and some customers have "Unreasonable" Expectations.
 
#75
Zooberwerx said:
Why? If you find what you want, the item works as expected, the item is free of blems / defects, and the price is right, why not buy it? However, if you're not sure what you want and relying on the salesman's knowledge & expertise, all bets are off. Leave quickly with your wallet intact and regroup.

"Never ask the barber if you need a haircut."

Riis
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It was not the fact that they had it, price, or known blemishes. The reason i was PO'ed was the fact they had no customer service. As I said in my first post. I bought a Schector Bass from them. As I made the last payment and they brought it from the back, I could see that it was dirty, dusty and still had a lot of fingerprints on it. It wouldn't have taken the Salesman 2 minutes to wipe it down to make it clean. His attitude about the whole transaction was apathetic. Like he couldn't care any less that i just paid 400+ dollars for that Bass.
 
#77
jwr said:
I actually like Guitar Center for the most part. It's a useful store and I can get what I want now instead of online. My only gripe with them is they tend to have a lack of stock on items I'm looking for. So if I want to say try out a new pedal or something and they don't have it in stock (from a big name like MXR), I have to first purchase the pedal and then try it. I actually asked a clerk there the other day if he could order me a pedal to try (MXR Bass Envelope Filter) and he couldn't do it for whatever reason. Sucks because I probably would have bought the thing and they carry basically every damn MXR pedal but this one. Amazon has it cheaper but I wanted to try it in person. Sooo...yea more stock would be nice. Variety.
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This is by far my biggest gripe about guitar center. The one nearest to me had a few used pedals that were kind of off the wall but the new stock is pretty minimal.
 
#78
i went into GC looking for a pickguard for my fender jazz 5. guy stares at a p-bass pickguard for around 5 minutes then comes back over to the book, looks at it for five minutes, back to the wall to stare at a telecaster pickguard for a while, back to me and says "they arent making jazz pickguards anymore and we dont have any left in stock"

there was one for a 4 string jazz hanging on the wall next to the pbass pick guard

but you guys are right, i obviously went there looking for something to complain about

silvertripper said:
Support the small stores!!
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i really try to, but when a local store wants 9.99 for a 6 inch patch cable for my pedal board or i can order 4 of them from musicians friend for the same price and have them shipped to me for free?

when all four of my local music stores only carry one kind of strings for my five string and 2 kinds for my 4 string?

i always go local first, but i'm finding it harder and harder to find what i need
 
#79
DwaynieAD said:
but you guys are right, i obviously went there looking for something to complain about
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If you have a pile a dog crap, and spray it with cologne, guess what... its still a pile of dog crap. With GC you get what you get... its like opening a cracker jack box to see the prize, you might like what you get then the next time you might hate it. All Im saying is you know GC, they are a crap shot sometimes folks get lucky and the next shot they are mad because someone upset them. Get over it! :bawl: If you cant deal with the reality that GC (for the most part) doesnt care about customer service, yet you people still continue to shop there, then I have absolutely no sympathy for you! Get over it or shop somewhere else or online or Ebay or CL or heck shop on TB for that matter or the Classifieds or shop somewhere else!!

Albert Einstein nailed it when he described Insanity... Doing the same thing over and over again and expecting different results. :rollno:

You guys are Insane. I knew it!!! :eek:
 
#80
one of the most "*** GC?" story ever

8 years ago when i decided to play bass, i went into the totowa store in nj off 46, where they were having a sale where if you bought a guitar you got the amp free.

so i pick out a bass, go to pay, and was like "just double checking, the amp is free right?"

You know what this clown says?

"No."

What do you mean, no?

"A bass isnt a guitar"

Im waiting to see if hes joking. Hes not. I ask him if a bass is a percussion instrument. "No" A woodwind? "no" Brass "No".

So what is it, seeing as your section clearly says Bass GUITARS:

"Its a guitar."

So its a guitar, which you are having a buy a guitar get an amp free, but when i buy a bass guitar the amps not free?

"Right"

"**** off.. im going somewhere else"
 

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