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This is why I just "make do" with Bergantino cabs.
If he did bite off more than he can chomp down on, he should at the very least level with people, not string them along. Do the best he can to make it right is just the right thing to do.People ordered from Robbie/AoN because he offered lightweight construction and we bass players are becoming "weight weenies", to borrow a phrase from ::Bassist:: Also because he put up pretty pictures of appeared to be really nice looking cabs.
Then he started to get complaints about structural problems with his builds and I think got overwhelmed to the point that he just threw in the towel without being able to repay to money he'd collected.
Small claims action, even if it's cost effective in your area, has limited value. Getting a judgement is one thing; actually collecting on it is another.
If he did bite off more than he can chomp down on, he should at the very least level with people, not string them along. Do the best he can to make it right is just the right thing to do.
I'm only going to speculate here, but I'd like to think that these builders didn't start out wanting to rip people off. It takes a lot of money to just get the business off the ground and you can't take orders and buy parts with only the money you make off of each individual order. If things don't go according to plan, and the customer wants a refund, then the business owner has to be able to afford to take the hit on the materials cost they've already paid. This is not something taught in high school Econ or Business 101 in college.
I just roll my own.
I just do not understand why people pay someone to build them a cab that you can get the plans to build for free.
It isn't rocket science. Some one that knows a lot about speakers already did all the hard work that I can not do.
Some good plywood, a few screws and some glue.

I just roll my own.
I just do not understand why people pay someone to build them a cab that you can get the plans to build for free.
It isn't rocket science. Some one that knows a lot about speakers already did all the hard work that I can not do.
Some good plywood, a few screws and some glue.
Fixed it.
Threats and whining do nothing. File small claims cases against him - his name, not Art of Noise - in a court near you. He can either defend all the cases or suffer default judgments that will show up whenever he does anything that calls for a credit check. He will some incentive to resolve these matters and less ability to repeat his alleged actions.
This is why I just "make do" with Bergantino cabs.

If he did bite off more than he can chomp down on, he should at the very least level with people, not string them along. Do the best he can to make it right is just the right thing to do.
This is why I just "make do" with Bergantino cabs.
Did you ever get your money back or resolution to your situation?Robby ripped me off as well. This has been an ongoing issue for some time.
He had lots of issues early on...he did a really good job on my 15/6, and a few others in that time window. Then, I guess it all went to heck again. Seemed like a nice guy who meant well and just got overwhelmed.
Shame to hear that Robbie folded. No excuse not to refund money, even if you have to run up personal debt to do it. NO excuse. I guess he got a second chance and blew that. I assume he is done at this point.
Sometimes medical or other problems get in the way of accomplishing one's goals. Maybe that's what happened to him?
Since he's still collecting money from people on an on-going basis and not building cabs, the money is obviously going somewhere for him support himself or possibly other such medical problems.
Seems that the AoN may need a Dr. Bass type thread to keep track of all the dissatisfied/unsatisfied users.