This happened to me this summer with a 2020 American Performer... Bought it "used", but not used. First time I was to adjust the truss rod it was a little tight at the start, then swoopsh, spinning with nothing happening. It turned out to be the grooves on the truss itself, and after getting the shop it was originally bought at to send it to fender, they wanted to replace the bass entirely. That would have been OK with me, but they didnt have any in stock.Seems ridiculous right? Wrong.
I own a 2019 Player Jazz. It's always played great but recently I decided to do some neck swaps and the Player Jazz neck was the leftover one. So I loosened the truss rod and put it up for sale. The person who bought it was unable to get the truss rod to tighten again, so we talked and I agreed to pay a repair if he brought it in. Luthier says the neck is unrepairable.
How badly made are these things that taking tension off the neck seems to break it?
This isn't even my first broken MIM neck. I had the truss rod try to jump out the skunk stripe on a Player Precision neck.
At the end of the day I'm not buying another MIM Fender bass. They make them out of spaghetti apparently. And it's a shame because I love Fenders but if a bass can't survive a gentle life with me it doesn't deserve to be on sale.
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I ended up getting the full refund for the original purchase price. Not the price I paid, but the price paid by the guy who bought it new. It was fine by me, but I lost some faith in the QC, I gotta admit... Factory errors happen, but it's kind of ridiculous to have such a major error on a 1200+ $ instrument.