... I deserve it! ( Reverb Fraud)

[emal]

I just wanted to share my story....
There was an American Pro 2 for sale half price.. in new condition
All the alarm bells went off but couldn't take my eyes off it.
I read on here that Reverb is receptive to buyers when there is trouble, and thought since I'm paying Paypal l could fight a fraudulent case..
I'm one of the lucky ones and financially comfortable enough to take small (stupid) risks..
I was the perfect victim as it was the bass in my top 3 .. Anyways I paid for the thing and contacted the seller about shopping, and was responded to right away.
Exchanged emails and was told it was shipping today...
I knew it was "too good to be true" and still never trusted it. I checked today and the sellers Reverb Shop no longer exists..boom I was right..
I contacted Reverb and was told because it was through PayPal they can't (won't) do anything about it but the shop - seller has been reported as a fraudulent and thanked me.
I'm waiting to see if PayPal will help..

Not writing this to be insulted, or "told you so" because I know i was taking a dumb risk
I am however sharing my story because I was unaware that if you buy straight through PayPal, Reverb will NOT help...
And wanted to share as a cautionary tale....

I'll update of there's anything news worthy to share..

 

[FFEJY]

No worries.

PayPal will help.

But, even if PayPal for some reason doesn't help, your credit card will protect you as well.

You DID use a credit card via Paypal, correct?

 

[emal]

Yes I did

 

[FFEJY]

Yes I did

No worries. You will get your $$$ back.

If he sends you ANYTHING, film it from the point of receipt through opening it. He might try to send just about anything to satisfy PayPal. You have to be able to prove you did not receive what you ordered. Film it. Not just still pictures, but video.

Again though, no worries.

 

[emal]

Yeah I read that in other threads about filming.
I never would have thought of it before...

 

[fretno]

So Reverb takes transactions fees no problem.. but won't help when needed ?

 

[emal]

So Reverb takes transactions fees no problem.. but won't help when needed ?

That's why I created the thread.
The fraudster probably knew that going straight to PayPal would remove Reverb and make it easier

 

[FFEJY]

So Reverb takes transactions fees no problem.. but won't help when needed ?

I'm not sure but I think Reverb only helps if you pay through their system.

 

[RyanOh]

Did the seller specifically ask you to use Paypal or any other form of payment?
First time I've heard of this scam on Reverb but thank you for posting! I buy there all the time.

 

[emal]

I'm not sure but I think Reverb only helps if you pay through their system.

I don't mean this as a Reverb bashing thread.
I wasn't aware of this and wanted to share with others

 

[FFEJY]

I don't mean this as a Reverb bashing thread.
I wasn't aware of this and wanted to share with others

I wasn't bashing Reverb, that's just how I thought their system and customer service worked.

 

[emal]

Did the seller specifically ask you to use Paypal or any other form of payment?
First time I've heard of this scam on Reverb but thank you for posting! I buy there all the time.

No not directly but it was the only payment option, which admittedly I should've seen as a warning

 

[emal]

I wasn't bashing Reverb, that's just how I thought their system and customer service worked.

Oh I know you weren't at all. I was only saying...I know Reverb isn't for everyone

 

[RyanOh]

No not directly but it was the only payment option, which admittedly I should've seen as a warning

Aha so the seller can only accept certain forms of payment. Good to know, thanks.

 

[emal]

One thing that worries me is that I can only escalate a claim the 24th
Is this normal?
I've never had this happen before

 

[fretno]

well it's shady imo not to tell buyers the facts , they don't say anywhere what OP is dealing with but it looks like by their words a buyer is safe , until you dig deeper

 

[emal]

well it's shady imo not to tell buyers the facts , they don't say anywhere what OP is dealing with but it looks like by their words a buyer is safe , until you dig deeper
View attachment 4647017

Oooh good job!
Thanks for showing this!
Man, gotta read that small print...


View attachment 4647018

 

[Snert]

One thing that worries me is that I can only escalate a claim the 24th
Is this normal?
I've never had this happen before

Yes, because you need to allow a buffer for there being any reasonable shipment delays etc before you put in a claim.

 

[emal]

Yes, because you need to allow a buffer for there being any reasonable shipment delays etc before you put in a claim.

Thanks.
Just worried they have time to empty their accts lol

 

[Snert]

Thanks.
Just worried they have time to empty their accts lol

If it was fraud, the acct would have been emptied minutes after the money arrived. But your CC should still cover it. I used to live with a chick who worked CC fraud for AE and they just expect a certain amount of transactions are fraudulent and factor it in as a cost of doing business. Supermarkets, KMart etc are the same with shoplifting.