Rickenbacker seems to get more abuse for their corporate practices than Fender. Fender and Gibson are both traded companies with hired gun CEOs. Rickenbacker is a personal fiefdom, so it gets run differently from the others. Fender and Gibson both have business practices that make a certain amount of sense if you think of them as publicly traded companies. Rickenbacker takes on the quirks of its owner/operator in a way the other two don't.
Ric seems to take an authoritarian stance toward its customer base, which is both odd and fascinating.