Interesting GC error...

[groovatron]

Wrong price tag. Yes they do.
I went into the old Boston GC, Looking up on the wall, and see a 1957-AV-Reissue P-Bass for $379.00. ( Brand new ) The list was $999.00 at the time.
Quickly I ask a sales person to bring it down. ( It was on the top rung.) After a look-see, I run to the register and buy it.
Person at the register then says this is a $999.00 bass not $379.00. I politely say, That it is GC policy that they must honor anything that is marked on the floor.
They try to talk me out of it, I ask for the store manager, who comes out looks at the tag. Tells them I'm right, I get bass for $379.00. And then fires the sales-person on the spot who mark the bass.
True story.

Ouch......I wouldn't feel too good about that one.....regardless of the deal on the bass.

 

[novak7]

I once ordered a unlabled cabinet that was painted orange. It was a 210 cab labled as orange 210 no name cab for $80. I ordered it and this big package came to my door the size of a refridgorator. They sent me an Orange brand 810. I sold it because i had no need and made quite a bit of money I wish i never did. I think i got an email later addressing it and I never read it

 

[groovatron]

I once ordered a unlabled cabinet that was painted orange. It was a 210 cab labled as orange 210 no name cab for $80. I ordered it and this big package came to my door the size of a refridgorator. They sent me an Orange brand 810. I sold it because i had no need and made quite a bit of money I wish i never did. I think i got an email later addressing it and I never read it

Yeah....that would qualify as stealing.

 

[novak7]

Yeah....that would qualify as stealing.

their error not mine however the orange logo was missing. I guess a new guy learned that Orange is 3 things, a color, a fruit, and a very expensive amp manufacturer

 

[groovatron]

their error not mine however the orange logo was missing. I guess a new guy learned that Orange is 3 things, a color, a fruit, and a very expensive amp manufacturer

Yeah, I'm not here to preach, but you admit to receiving a different item then you bought and you ignored their emails after the fact because you flipped it for a hefty profit.

It may not seem like a big deal to some folks, but all these discrepancies end up coming out of the consumer's pocket in the long run. It may seem like your winning, but everything we buy has a dishonesty tax.

 

[MultiScaleMale]

Wrong price tag. Yes they do.
I went into the old Boston GC, Looking up on the wall, and see a 1957-AV-Reissue P-Bass for $379.00. ( Brand new ) The list was $999.00 at the time.
Quickly I ask a sales person to bring it down. ( It was on the top rung.) After a look-see, I run to the register and buy it.
Person at the register then says this is a $999.00 bass not $379.00. I politely say, That it is GC policy that they must honor anything that is marked on the floor.
They try to talk me out of it, I ask for the store manager, who comes out looks at the tag. Tells them I'm right, I get bass for $379.00. And then fires the sales-person on the spot who mark the bass.
True story.

Good for you, I guess. Which part are you more proud of?

 

[gfaulkner]

Just because you can does not mean you should….and we wonder why GC is in tough shape?

 

[ole Jason]

Wrong price tag. Yes they do.
I went into the old Boston GC, Looking up on the wall, and see a 1957-AV-Reissue P-Bass for $379.00. ( Brand new ) The list was $999.00 at the time.
Quickly I ask a sales person to bring it down. ( It was on the top rung.) After a look-see, I run to the register and buy it.
Person at the register then says this is a $999.00 bass not $379.00. I politely say, That it is GC policy that they must honor anything that is marked on the floor.
They try to talk me out of it, I ask for the store manager, who comes out looks at the tag. Tells them I'm right, I get bass for $379.00. And then fires the sales-person on the spot who mark the bass.
True story.

Wow you sound like a real stand-up kind of guy. Bet you were real proud of yourself to see the minimum wage kid fired, huh? Terrible.

 

[bholder]

Yeah....that would qualify as stealing.

Not sure I agree, the buyer isn't responsible for seller errors, this wasn't stealing, per se, but still, a bit less than honest and ethical. But at least he didn't get someone fired over it. I'm so sick of the "I'm going to get what I want at the best deal I can regardless of who else gets screwed" attitude, whether it's individuals on here or our corporate overlords - same disease.

 

[wmhill]

my local gc has been known to list stuff cheaper online, then you go into the store and its marked $20 more and they say "only the manager can change the price, we have to go by what the tag says". and the manager is never in the store. has happened once to me and once to a friend. my friend it was like $40 or $50 and they told him it mustve been listed wrong online. guitar center is the worst around here

I love on their online sight pics, when the price tag is visible in the photo, and cheaper than what they have listed! Way to go GC........

 

[Tom Howland]

Wow!
Can't believe the reaction about this. The salesperson was fired by the manager. ( I was not in favor of it, And voiced my opinion )
I came to find out he mis-taged not only the bass I bought. But four or five other that were also sold.
I had nothing to do with his poor work performance. Or how the manager runs his store.

Wow you sound like a real stand-up kind of guy. Bet you were real proud of yourself to see the minimum wage kid fired, huh? Terrible.

 

[groovatron]

Wow!
Can't believe the reaction about this. The salesperson was fired by the manager. ( I was not in favor of it, And voiced my opinion )
I came to find out he mis-taged not only the bass I bought. But four or five other that were also sold.
I had nothing to do with his poor work performance. Or how the manager runs his store.

You refused to allow his mistake to be forgiven and asked for the manager just so you could get a deal on bass that you knew was priced incorrectly. All for a deal. This is unfortunately the attitude that many people have and it only costs the consumer in the end. They will do anything to get a deal or something for nothing......reminiscent of Black Friday.


People make mistakes. It happens.

Maybe you don't roll that way.....that's fine. I for one would feel pretty dirty walking out of the store after something like that........but that's just me.

Do you still have the bass?

 

[groovatron]

People try to do this all the time on my retail website. If we have an error in the system or the like, they will buy up as many things as they can just to see if they can get something for nothing. Luckily we are a small business with premium product and it's easy to catch.

On the flipside, a random few customers will drop me an email when there is a $900 item listed at $0. We sure do appreciate it

 

[wmhill]

I wonder how many things get brought up to the counter at GC, with a wrong higher priced tag on em, and still get rung up just the same? And I personally think someone getting fired for not doing their job properly is a good thing, and should happen more often. I know first hand that GC plays games with marked prices and specs, so I can't feel real bad for them. If someone pays the marked price on something, that's on the retailer. That's no more dishonest than when I tried to trade in a GK 1001,at GC, and they offered $80 for it........

 

[wmhill]

Just because you can does not mean you should….and we wonder why GC is in tough shape?

I don't think the customers are why GCs in bad shape

 

[rogerbmiller]

LOL. I called about that bass the other day. Had them send me pics of the headstock for the bass listed and it was a totally different bass. I told them "you guys are picturing the wrong bass- you should fix that."

They acted like it was no big deal and they couldn't be bothered. This is why you should always call and have someone do an in hand description. Imagine the poor guy who buys this online without calling. They would get an overpriced Affinity.

There was actually a post up here recently of someone who did just that- bought based on the pictures and got a totally different bass. Ended up working in the buyer's favor, thankfully.

RBM

 

[Tom Howland]

Let me make this clear.
The salesperson who tag Bass was not on the floor, or part of my conversation I had with the manager.
He was called out after I purchased the bass. I did not insist they honor the rule of "you pay what is marked" I only quoted there rule.
I was happy not to buy this bass if they did not want me to. And left it up to them, (the manager) It was his choice to sell it to me. I would have been just a happy if he said no.
The other mis-marked instruments were also sold at there wrong pricing. ( Which I found out later ) It cost the store big $$$$
There was nothing for me to forgive, in regards to the salesperson. He was let go because he could not preform his job correctly.
Yes I felt bad anyone lost his job. But to imply it was my doing is wrong.

You refused to allow his mistake to be forgiven and asked for the manager just so you could get a deal on bass that you knew was priced incorrectly. All for a deal. This is unfortunately the attitude that many people have and it only costs the consumer in the end. They will do anything to get a deal or something for nothing......reminiscent of Black Friday.


People make mistakes. It happens.

Maybe you don't roll that way.....that's fine. I for one would feel pretty dirty walking out of the store after something like that........but that's just me.

Do you still have the bass?

 

[groovatron]

Let me make this clear.
The salesperson who tag Bass was not on the floor, or part of my conversation I had with the manager.
He was called out after I purchased the bass. I did not insist they honor the rule of "you pay what is marked" I only quoted there rule.
I was happy not to buy this bass if they did not want me to. And left it up to them, (the manager) It was his choice to sell it to me. I would have been just a happy if he said no.
The other mis-marked instruments were also sold at there wrong pricing. ( Which I found out later ) It cost the store big $$$$
There was nothing for me to forgive, in regards to the salesperson. He was let go because he could not preform his job correctly.
Yes I felt bad anyone lost his job. But to imply it was my doing is wrong.

Cool man.....congrats on the score!

 

[Right_Butterscotch64]

You refused to allow his mistake to be forgiven and asked for the manager just so you could get a deal on bass that you knew was priced incorrectly. All for a deal. This is unfortunately the attitude that many people have and it only costs the consumer in the end. They will do anything to get a deal or something for nothing......reminiscent of Black Friday.


People make mistakes. It happens.

Maybe you don't roll that way.....that's fine. I for one would feel pretty dirty walking out of the store after something like that........but that's just me.

Do you still have the bass?

The guy repeatedly messed up, and cost the store a lot of money. But he shouldn't be fired?

If they had a $100 bass listed for $2500 (cough fleabass) you can bet they wouldn't bat an eye towards the unsuspecting buyer.

 

[groovatron]

The guy repeatedly messed up, and cost the store a lot of money. But he shouldn't be fired?

If they had a $100 bass listed for $2500 (cough fleabass) you can bet they wouldn't bat an eye towards the unknowing buyer.

You all are still missing my point. That's fine, different opinions on the matter and I'm not here to attempt personal transformation I am not implying nor do I believe there was any malicious intent. We just view things differently and I'm fine with that.