Good to know, thanks. I love this amp and its going to hurt to not have it for awhile but of course it's worth it to have everything fixed up. I noticed a new one on the floor at my local dealer has the vented top cover and also they have added little chrome guards to the rear switches to protect them. Very nice touch and just adds to the feeling of quality and road worthiness of these amps. I love how the M9 has rear rack handles to not only make it easier to load into and out of a road case but they also protect all the rear controls quite well. The wait begins! Arrg!
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Mesa M9 mega thread
- Thread starter andrew
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The tech shipped the bass back to Mesa at the start of October (the 6th I think) and I got it back on Wednesday, so it was right around 4 weeks. Might be faster for yours since no actual repairs are necessary - just upgrades.
So I got my M9 back from the local dealer/service center, no charge obviously, but I was told that there was a charge sent to Mesa.
Set up the M9 in the studio, re-connected the 2 PH 15s and I got 3 seconds of so of my E string, the amp clicked (sounded like a circut breaker) and no volume. Turned it off, tried it again - same thing except that I noticed that one of my PH 15s was silent.
Removed the silent PH 15 and replaced it with a PH 2x10 and then the M9 worked flawlessly and exceeded my expectations for the rest of the practice. The next day I connected the silent PH to another amp and discovered that it now had a blown speaker.
I am certainly no expert, just an average player, so it's easy for me to assume that when the M9 originally cut-out, the "pop" that I heard was the sound of my PH 15 biting the biscuit.
I composed a detailed letter quoting serial numbers of the M9, the blown PH 15, the story behind the repair at the local dealer. The last line of the last paragraph was a simple question. Since in my opinion the M9 took-out the PH 15, is Mesa responsible for a replacement speaker?
That letter was faxed to Mesa customer support on Monday, Nov. 8th and as yet, I've received no reply. I could reluctantly live with the answer that Mesa's not responsible, but what I find disturbing is the 'no answer' at all; that's insulting.
Set up the M9 in the studio, re-connected the 2 PH 15s and I got 3 seconds of so of my E string, the amp clicked (sounded like a circut breaker) and no volume. Turned it off, tried it again - same thing except that I noticed that one of my PH 15s was silent.
Removed the silent PH 15 and replaced it with a PH 2x10 and then the M9 worked flawlessly and exceeded my expectations for the rest of the practice. The next day I connected the silent PH to another amp and discovered that it now had a blown speaker.
I am certainly no expert, just an average player, so it's easy for me to assume that when the M9 originally cut-out, the "pop" that I heard was the sound of my PH 15 biting the biscuit.
I composed a detailed letter quoting serial numbers of the M9, the blown PH 15, the story behind the repair at the local dealer. The last line of the last paragraph was a simple question. Since in my opinion the M9 took-out the PH 15, is Mesa responsible for a replacement speaker?
That letter was faxed to Mesa customer support on Monday, Nov. 8th and as yet, I've received no reply. I could reluctantly live with the answer that Mesa's not responsible, but what I find disturbing is the 'no answer' at all; that's insulting.
Is it a very expensive phone call? Because if not, I would strongly recommend that to follow up with your letter and make sure it's in front of the right people.
Vic, the cost of the phone call wasn't part of the equation. My reasoning was to put in writing so as to have all of the details laid out for the reader in the right order and it permittmed me time to keep editing my words in order to ensure that no disrespect was implied in my words; something I'm not as good at when speaking directly.
None-the-less, your point is well taken and I'll give them a call on Monday morning. Thanks for the push.
None-the-less, your point is well taken and I'll give them a call on Monday morning. Thanks for the push.
Absolutely! And to be sure, I wasn't suggesting you call INSTEAD of documenting it. Not at all. Only in addition.
I just think sometimes people rely too much on email or regular mail alone, and when it comes to sensitive matters like these, unless there's a significant problem in doing so, making a phone call is just supremely important.
Conversation with Mesa lasted all of 5 minutes. They confirmed that they had received my fax and that there was sufficient data supplied on the fax. So here's your R/A#. Just send us your blown speaker and will send you a new one.
So far, so good...
So far, so good...
Nice. Once you get to this stage, you should be good. I've spoken to lotsa' folks who've been very pleased once this point had been reached.
I might be late to the party on this, but has anyone else tried a VT bass straight into the effects return of their M9? I REALLY like the tones I can get from that...
OK-So I finally took the jump.Just sent the funds on a M9 and it ships tomorrow.It is used and has not been sent in for the updaes but;I called Mesa,and I just have to say-they seem just awesome to deal with.They checked the serial number to confirm it hasnt been stolen,etc.The transferrable warrantee the great too-they said any problems at all,just send it in,no questions asked.
Now the wait!
Now the wait!
I've been experimenting with that through an M6, but I prefer putting the VT in front of the head so I can still access the M6 preamp. Love it.
Really? For some reason I remember the VT sounding thin through the pre the last time I tried it. I'll give it another shot and make sure I'm not just losing what little mind I have left.
Really? For some reason I remember the VT sounding thin through the pre the last time I tried it. I'll give it another shot and make sure I'm not just losing what little mind I have left.
Sounds good to me. I have been using voice 3 with the mid knob at 2 o'clock when the VT is hooked up. I was gonna return the pedal for sheer simplicity but I think I'll keep it since the ability to toggle between 4 basic tones is handy ATM.
No word yet on my Carbine but it must be in California by now. I am really jonesing to have it back and miss the tone. I have realized lately that my M9 is pretty much the perfect amp for me as it has tons of power at 8 ohms, if a 4 ohm load is not available. The comp is outstanding for a built in compressor and the tone just works for me. Can't wait to have her back!
Yeah, I knew I loved mine but didn't realize how much until it was out. At least now you should be able to love it without issue
Congrats!
If you still have that Berg HS410, those ought to do some hammering together.
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