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More IEM questions. But really...

#201
s0c9 said:
To the best of my knowledge, it's NOT that they "aren't working properly", it's that the seal/fit is not correct! Different issue!
That goes back to faulty impressions, and in @Joe Nerve's case.. they did not use a bite block when taking the impressions!
I suggested they get redone [with bite block] and send buds and new impressions to vendor for a refit!
Click to expand...

Right, so then he wasn't fitted correctly.

My attitude is if something is custom, it better be right. I make custom baseball bats. If someone isn't happy because they didn't get what we discussed, I make it right.
 
#202
buldog5151bass said:
Right, so then he wasn't fitted correctly.

My attitude is if something is custom, it better be right. I make custom baseball bats. If someone isn't happy because they didn't get what we discussed, I make it right.
Click to expand...

Good practice, but do you make baseball bats based on measurements that were taken by a third party and given to you? My guess is no (and I’m sure your response will be “it doesn’t matter”. Fair enough)

Thats what is being discussed here. A third party (the audiologist) is making the impressions of the ears of the buyer and handed off to the manufacturer.

And all of the manufacturers of IEMs I’ve dealt with are fulling willing to make adjustments on the molds if they don’t turn out correctly for the user. My audiologist redid my first impressions for free when I was measured for my 64 Audio IEMs. I don’t know how any other audiologist handles this situation.
 
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#203
Geri O said:
Good practice, but do you make baseball bats based on measurements that were taken by a third party and given to you? My guess is no (and I’m sure your response will be “it doesn’t matter”. Fair enough)

Thats what is being discussed here. A third party (the audiologist) is making the impressions of the ears of the buyer and handed off to the manufacturer.

And all of the manufacturers of IEMs I’ve dealt with are fulling willing to make adjustments on the molds if they don’t turn out correctly for the user. My audiologist redid my first impressions for free when I was measured for my 64 Audio IEMs. I don’t know how any other audiologist handles this situation.
Click to expand...

Actually, I have. I do recreations of vintage bats at times, and I've remounted bats on my lathe and made changes.

I know this is a "neither fish nor foul" situation, but $1300 is a lot of money. They should be able to work something out where he isn't paying full boat again
 
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#204
buldog5151bass said:
Actually, I have. I do recreations of vintage bats at times, and I've remounted bats on my lathe and made changes.

I know this is a "neither fish nor foul" situation, but $1300 is a lot of money. They should be able to work something out where he isn't paying full boat again
Click to expand...
Oh, I'd bet they are more than happy to do the refits, but if the initial impressions weren't great, there's not a lot they can do without many "back and forths" which takes time and $$
Better to get another set made using a bite block and send them in with the ill-fitting buds.. let the vendor decide how to address!
 
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#205
Here’s what Sensaphonics says about bites blocks: “Avoid using a bite block. Instead, when making ear impressions, start with your jaw open. Once the material has
been injected, move your jaw to replicate the facial movements you make while performing. While the material is setting, vocalists should sing, horn players should bring a mouthpiece and play, and drummers should stick out their tongues (or make whatever other interesting faces they do while playing!). Performers should move their head up and down, left and right... Anything you do on stage, do it while the impression material sets.”
 
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#206
Turn Em Loose said:
Here’s what Sensaphonics says about bites blocks: “Avoid using a bite block. Instead, when making ear impressions, start with your jaw open. Once the material has
been injected, move your jaw to replicate the facial movements you make while performing. While the material is setting, vocalists should sing, horn players should bring a mouthpiece and play, and drummers should stick out their tongues (or make whatever other interesting faces they do while playing!). Performers should move their head up and down, left and right... Anything you do on stage, do it while the impression material sets.”
Click to expand...

I'll need to chew gum..... seriously.
 
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#209
two fingers said:
Turn your whole mix up. In other words, crank up your belt pack. Even had the sound guy goose up my mix gain a little. Then I turned down the individual channels. I don't know why I had never tried it before....

I turned my whole mix way up. Then I started turning down individual channels. That cleared things up tremendously. Turning down the vocal mics in my ears meant that the ambient guitar wasn't as loud, and vocals shined through only when singers (myself included) were eating their mics (like they're supposed to). It also helped a lot with drums bleeding over. I actually had to add a little guitar and drum overhead mic back into my mix.
Click to expand...

Thanks for the tip!

My church provides an Aviom A-16II for everyone.

I cranked the mix and turned down individual channels.

Heard myself better than ever before. :thumbsup:
 
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#211
Turn Em Loose said:
Here’s what Sensaphonics says about bites blocks: “Avoid using a bite block. Instead, when making ear impressions, start with your jaw open. Once the material has
been injected, move your jaw to replicate the facial movements you make while performing. While the material is setting, vocalists should sing, horn players should bring a mouthpiece and play, and drummers should stick out their tongues (or make whatever other interesting faces they do while playing!). Performers should move their head up and down, left and right... Anything you do on stage, do it while the impression material sets.”
Click to expand...

This was how my impressions were made.
 
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#212
I just put in the request for a refit. We'll see what happens next.

I appreciate the advice regarding the bite plate, as well as all the other good intentions here - but I plan to go with whatever Jerry Harvey advises. They're the experts. I will also be able to then at least say I did all they recommended should there still be a problem.

I'm going to have a talk with my audiologist too, and consider going to one of the JH recommended ones. My schedule makes it difficult however to travel to get this done.






An additional note I don't think I mentioned earlier.

The JH11s have adjustable bass, which is really noticeable and fun!!!! I set them as recommended and think its going to do the trick, though I plan to experiment. In order to use the bass feature though, a 4 PIN cable is necessary. What I didn't realize is that a 4 PIN cable is a BEAST, in comparison to others. It weighs down the earpieces a bit, and I think I have drop a few extra bucks for the 2 PIN cable. I'm hoping I can set and forget the bass, and then switch over, but I'm not sure about that. We'll see.

Adding this note for anyone who might be considering any monitors that call for a 4 pin cable.
 
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#214
Joe Nerve said:
I'm going to have a talk with my audiologist too, and consider going to one of the JH recommended ones.
Click to expand...

This is really the key, and is the top advice I and many others commenting here have gone back to; use an audiologist recommended by an IEM manufacturer. Most audiologists do tons of molds for hearing aids, and rarely ever do molds for IEMs. Hearing aids and IEMs are much different as far as how deep they go and how tight they need to seal, so some audiologist just don’t have the experience or knowledge needed to get the best fitting IEM molds.

I’d really hesitate going back to the same audiologist for a third time. They just aren’t good at IEM molds or they would’ve been sure to nail it on the second try.

I personally waited a couple extra months to get my own molds done and am happy I did. I waited until I was on holiday and drove 15 hours to get my molds done at my IEM manufacturer’s most top rated audiologist. I’m glad I did, the seal is perfect. Maybe that’s going overboard, but I was paying over $1k and wanted them done right. No regrets. I’ll go back to the same audiologist in the future when my ears start drooping more and I need to get the IEMs re-shelled.

Search around all the different IEM manufacturers websites for their top audiologist recommendations. You might find a good one closer to you that JH doesn’t list. Otherwise, it’s worth the effort and wait to get them done right.

good luck getting it all sorted!
 
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#215
So... if I put in a request for a refit on Monday at 11AM, emailed them on Wednesday to double check that they received the request...

How long do I wait to get a response before getting upset :) ?

I say Tuesday.

Should note that the request DID go through (I checked on my account), though it has not yet been acknowledged at all.
 
#220
Joe Nerve said:
So... if I put in a request for a refit on Monday at 11AM, emailed them on Wednesday to double check that they received the request...

How long do I wait to get a response before getting upset :) ?

I say Tuesday.

Should note that the request DID go through (I checked on my account), though it has not yet been acknowledged at all.
Click to expand...

Mmmmm…..Holiday week. Get mad if they haven’t contacted by tomorrow (Monday) at close of business.

Or better yet, call them Monday.
 
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