My First Impressions:
Delivery:
Unfortunately, I was not awake when it was delivered. My parents got the bass inside and it was unpacked by the time I was up. Mr Holmes arranged for it to be delivered on Sunday by paying a person to take the bass to me -which was a big deal because it allowed for keeping the bass (and the setup) in a safer environment.
Setup:
Mr Holmes included Belcanto strings with my bass, with (roughly) 1 inch string spacing. He included, in his setup, quite a bit as they are finished at the shop selling them (not in the sense of varnish, but as in completing the process) and so the shop does: the end pin hole needs to be completed, the sound post fitted, the nut has to be notched, the bridge had to be finished or made if an upgrade is used, and then there is the camber of the finger board and installation of the bridge.
Mr Holmes did an excellent job on the setup (based on first look and my first hour or two of playing) -zero buzzing, which is a huge deal to me, and comfortable spacing and the right string height (which I left up to his judgement, as I have never asked or seen information on a five stringer's setup.) He did a great job. I also quite like the endpin unit -I am not sure if the shop supplies this or if it comes with the bass. Either way, great little piece of equipment (certainly when compared to my Shen SB180... which is constantly not holding its height.)
Appearance:
Looks great as you saw in the pictures in my previous thread. I will get more though and will post them as soon as I get them.
Sound:
Very, very warm, particularly down low. As you get higher up it gets an amazingly clean, clear, projecting tone -I was so surprised about its sound in thumb position. But it is the B and E string that surprised me most. I was expecting the bass to be pretty quiet compared to the Poellman I played that was at the UGA Bass Symposium (brought by Bob Beerman). It was actually a little more even across the strings than the Poellman (as I remember) and is a little bit louder. Could have to do with the strings (this is the first bass I have had with Belcantos) or the string height but I am not sure. Just stating what I am observing. The ways that the Poellman was better, however, were its wood, the way the body vibrated (you could feel the note, much like on my Kolstein), and it was a little more open. The last two I hope my Shen will become, as the Shen is BRAND NEW and the Poellman was from the late 90s. I cant wait to see how the Shen matures.
Service:
Excellent, excellent excellent. I got regular responses to my emails on the same day, and he got the bass to me immediately. He is VERY attentive and wants to get everything perfect for you. I really appreciated his work and effort. Of course, it helped that he provided a great setup, and that the bass is (feels, and sounds (when compared to my expectations, as the only bass I played that was truly better was about 20,000 and that Poellman was 25,000)) great as well. I recommend give Mr Holmes a call whenever you are in the market, as he is knowledgable about the instrument and enjoys what he does. He, as a dealer, can get you great prices, and as a luthier a great setup. If you are particular about your setup, you can get him to do it exactly as you wish as well -and if you are not and are experimenting you can trust his judgement. Overall, it was a great experience buying through him.