Aiya....how much pressure had to be on that tuner to bend unnaturally like that? I've never seen that before D:
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NBD... but bummed!
- Thread starter Kipp Harrington
- Start date
Awwweee...your wife sounds like an amazing woman! Hoping for the best!
Praxis is the company that makes Sterling by Music Man basses under license from Ernie Ball Music Man.
Why send it back? I'd milk this for all I could. This is a blessing in disguise. Don't just send it back, take a picture and ask them for $150 off, and then replace the $5 tuner on your own. I doubt that they want the cost and hassle of not only paying for the return shipping, but having to ship it back to the manufacturer as well, just to fix the tuner. Better to eat the cost and just let it be.
I wouldn't want it, it's taken a big wack to bend the tuner like that.
I find it hard to imagine the bass leaving the factory like this, although I won't say it's impossible. So here's another theory:
A customer walks into GC, gets to try this very bass, and falls over while holding it. Nobody's noticed it, so they quickly put the bass back into the box, lay it on the counter, and walk out. Employee shoots a cursory glance into the box, sees the bass is there, and tapes it up again.
That would explain how the damaged bass sits in an undamaged box.
A customer walks into GC, gets to try this very bass, and falls over while holding it. Nobody's noticed it, so they quickly put the bass back into the box, lay it on the counter, and walk out. Employee shoots a cursory glance into the box, sees the bass is there, and tapes it up again.
That would explain how the damaged bass sits in an undamaged box.
Your scenario is not only possible, it's probable. By the way, as I was looking a little closer at the bass, it looked like it had some hours on it. Pick guard scratches, smudges, etc.
And as always, this means nothing to the average consumer. If EB want to gain the advantages of having a licensing agreement to produce lower-priced instruments which trade off their established reputation, they also accept the repetitional risk of any QC issues with those instruments. You can be 100% sure that terms relating to quality control are included in the licensing agreement and that it is in EB’s interest to enforce them.
Count me among those who would worry about the possibility of some other kind of less-readily-noticeable damage. But even if there isn't, and simply replacing the tuner would completely fix the problem, it would still bug me: Somehow "my brand-new bass" just doesn't feel the same as "my brand-new-except-for-a-replacement-tuner bass."
I think you can polish that right out. 
Yep. GC wants to follow the path of least-resistance. IOW, they don't want it back as they'll be stuck with moving this thru the system and that consumes resources. I'd ask for more than $150 as we're not yet clear as to any collateral damage.
I would refuse lesser offers.
Riis
Shipping damage, with an unmarked box?
Please, it looks like someone hit it with a hammer!
Please, it looks like someone hit it with a hammer!
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The exact same thing happened to my bass in the late '90s when a mixing board attached to a wall (for whatever reason) fell onto my bass that was leaning on the wall below it. If I were crazy about the color, I'd just get a tuner.
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