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NBD...I'm kinda pissed...what would you do?

I'm not usually into putting effort into getting people fired, but he is in the wrong line of work and his boss should be notified.
Nah, I'm over it. The guy did a stupid thing and his excuse was stupid too. I mean, I get it if he's legit worried about dogs that are roaming around the yard. But my dogs were inside the house and the door was closed. So he decides that warrants leaving a package at the curb and not getting the signature he was supposed to get. Nope...he was lazy and obviously didn't care about doing the right thing-but I really am over it. NOw having said all that, I have another package coming today via UPS. I'm really hoping I don't have a repeat of yesterday.
 
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If all it needed is a set up, a new chunk of foam, and a little De-Oxit, but it was an awesome bass otherwise, that's a keeper in my book! Indeed, considering all the used basses I've purchased, that would constitute a total win for me.

Anything that involves parts and labor, the seller should offer an appropriate refund for your cost and trouble.

I am always wary of returning a bass that plays and sounds great after a set-up, but only needs a little TLC or elbow grease, and then never finding its equal. Been there, done that, still kicking myself.

By the same token, I have several basses that I had to do a little rehab on right out of the box, and I'd run into a burning building to retrieve them. Forever basses, they will end up in my will.

YMMV
 
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I've said several times throughout the thread that there is no trussrod. Others have said it as well.

That's why I don't understand why people keep saying "just adjust the neck" even after you've said there's no truss rod. I've dealt with Graphite necks for many years. Sometimes you're just screwed and the only remedy is sending it back to the manufacturer for a refund or neck exchange. For me, this would be an unacceptable bass. If you can't send it back to Reverb, call the manufacturer and explain the situation. Maybe they will try to help you in some way. OR.... If you aren't a working player just put lite tension strings on it and happily pluck away at home.
 
So for those of you keeping score, the bass is no bueno. My tech guy looked it over a little while ago. He agreed the action is really, unplayably high. He confirmed my suspicion that the bridge was maxed out and could not go any lower. He removed the strings and the neck and found not one, not two...but THREE different shims under the neck heel. So this neck has been crapping out for a while.

The tech said "if you got this bass for like $500 (I didn't) then it might be worth it to keep. But if you paid more and you can return it, I would return it." Just as an FYI to ALCON; the tech guy owns a high end bass shop that deals in brands like modulus, Sadowsky, Zon, etc. and he's been in business for more than 20 years. Not like he's some guy working out of his basement. Anyway, he said As far as he could tell, the only real fix was to send it to Modulus and get a new neck. He said he did that once for a customer and it was around $900 and took several months.

The bass is superb up until about the 9th or 10th fret. Then it's unplayable. I really wanted it to work out. It sounds so good. And it looks pampered. But when I stretch up into 5th position, it's damn near impossible to play. That doesn't work for me.
Oh well...at least the seller had been super cool and he already agreed to the refund. I really don't think he was being dishonest. I legit think he put this bass away years ago and remembered it being awesome and then pulled it out to sell and maybe played a g major scale in first position and thought "hell yeah it's still awesome" and boxed it up. It's a shame really. But I'm getting a full refund so I'm now bass shopping again.

I guess I'll steer clear of 90's era, no truss rod modulus Basses..which really sucks because that's what I want. Maybe the newer models with the truss rods is the way to go.
 
I would still notify Reverb. Regardless of what he says now, the seller might try some (other) fast one. I would hope not, but the call (Or chat) will protect you. Just tell them what's up, that you think it will be fine, but just want to alert them in case it goes sideways. It would also be a good idea that they know about this joker.
 
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The tech said "if you got this bass for like $500 (I didn't) then it might be worth it to keep. But if you paid more and you can return it, I would return it." Just as an FYI to ALCON; the tech guy owns a high end bass shop that deals in brands like modulus, Sadowsky, Zon, etc. and he's been in business for more than 20 years. Not like he's some guy working out of his basement. Anyway, he said As far as he could tell, the only real fix was to send it to Modulus and get a new neck. He said he did that once for a customer and it was around $900 and took several months.
....

I guess I'll steer clear of 90's era, no truss rod modulus Basses..which really sucks because that's what I want. Maybe the newer models with the truss rods is the way to go.

Sounds like you got the right guy to look at it!

My understanding is that Modulus will do nothing for you if you are not the original owner. Maybe that's changed with the new ownership but that was certainly the case at the time.

Plenty of other Q6's out there! Mine is a '98 and has a truss. Been awesome (after the fixes I mentioned).
 
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I would still notify Reverb. Regardless of what he says now, the seller might try some (other) fast one. I would hope not, but the call (Or chat) will protect you. Just tell them what's up, that you think it will be fine, but just want to alert them in case it goes sideways. It would also be a good idea that they know about this joker.
I requested the refund through reverb and the seller agreed to it. It's already set in motion. I already have the Return label. But I really appreciate your advice as some sellers are unscrupulous and what you're suggesting could save a buyer a lot of headache.
 
So for those of you keeping score, the bass is no bueno. My tech guy looked it over a little while ago. He agreed the action is really, unplayably high. He confirmed my suspicion that the bridge was maxed out and could not go any lower. He removed the strings and the neck and found not one, not two...but THREE different shims under the neck heel. So this neck has been crapping out for a while.

The tech said "if you got this bass for like $500 (I didn't) then it might be worth it to keep. But if you paid more and you can return it, I would return it." Just as an FYI to ALCON; the tech guy owns a high end bass shop that deals in brands like modulus, Sadowsky, Zon, etc. and he's been in business for more than 20 years. Not like he's some guy working out of his basement. Anyway, he said As far as he could tell, the only real fix was to send it to Modulus and get a new neck. He said he did that once for a customer and it was around $900 and took several months.

The bass is superb up until about the 9th or 10th fret. Then it's unplayable. I really wanted it to work out. It sounds so good. And it looks pampered. But when I stretch up into 5th position, it's damn near impossible to play. That doesn't work for me.
Oh well...at least the seller had been super cool and he already agreed to the refund. I really don't think he was being dishonest. I legit think he put this bass away years ago and remembered it being awesome and then pulled it out to sell and maybe played a g major scale in first position and thought "hell yeah it's still awesome" and boxed it up. It's a shame really. But I'm getting a full refund so I'm now bass shopping again.

I guess I'll steer clear of 90's era, no truss rod modulus Basses..which really sucks because that's what I want. Maybe the newer models with the truss rods is the way to go.

This is a crazy thought, but was the bass far enough under market value that buying a replacement neck would still be at a reasonable price? I know it's not the best option, but if you love everything but the neck playability...