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NBD (New Bass... Disappeared?)

#62
I don't know what is going on within the USPS but someone has got to get that service under control. Packages are getting lost and then found. Letters are taking months to be delivered. I ordered a part for my wife's Subaru from a Subaru dealer in Connecticut. USPS was supposed to be the shipper. USPS said that the only thing that occurred was the dealer created a shipping label. I contacted the dealer after a week to see when they would actually be shipping the part and the dealer said USPS picked it up the same day the shipping label was created. The dealer checked into it with the USPS and the USPS had no answers. Fortunately, the dealer sent me another part ($300 part) via UPS and it showed up 2 days later. I talked to the dealer on the phone and promised to send the other one back if it ever showed up.
 
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#64
i ordered something off reverb and it still says label created....the seller says it has been in USPS possession since March 4....it's the 12th and still says Label created...

My band ordered some T-shirts and it literally took 30 days for USPS to move them 240 miles (they did in fact show up)...and if i track them today the box still says in transit...this was 6 months ago...
 
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#66
USPS has been awful since early December. I have several experiences both shipping and receiving items where it took 3-4 weeks. I even had something sent to me by my mom who lives a few miles away...it was returned back to her as "undeliverable as addressed" 3 weeks later. My name and address was correct on the label.

I'm sure it will turn up OP. Did you file the online missing mail form?
 
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#68
My understanding of irretrievably lost is it got scanned into or out of a facility and never got scanned at it’s next destination. It’s really hard to steal mail in a processing facility so it could be on the wrong truck or laying on the floor someplace waiting for someone to get tired of stepping over it, but i would go ahead and start a claim just in case.
like others have already said, i’ve had smaller priority mail items go missing and show up a week or two later but start a claim as soon as you can.
 
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#69
scubaduba said:
I wouldn't sweat it just yet. I've had several packages recently that should have taken no more than 2 - 3 days take nearly 2 weeks. I've also had packages show up at my door recently with tracking detail that didn't show as even having left the initial drop off location. Who knows.
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Same exact thing for me over the last 3 months or so. It's insane right now. I'm currently waiting for a small part for a truck lift kit, and the mfr. just sent me a notification that the part is like a month out from arriving from the factory. Packages disappearing, going into "limbo" for a week+ at a time, random packages arriving unannounced. It's bonkers. Definitely waited over 2 weeks for something that should have taken 3 days recently.
 
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#70
3bc said:
Got to be one happy UPS driver...
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I did see a UPS driver parked alongside a road once. He was passing stuff out of his truck to a woman (maybe girlfriend) and she was putting the stuff in her car. No building or address could be associated with that location. Never seen that before. Gave me a funny feeling in the pit of my stomach. I wanted to stop but my wife didn't want me to get involved.
 
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#71
Smooth_bass88 said:
There must be some kind of manager or regional type manager that you can demand to speak with. Convey to them that you're extremely upset (without using profanity). Show up in person maybe at the distribution center. Hope it works out for you.
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Probably should contact the Assistant Regional Manager. I heard he was recently promoted to the position.

 
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#72
BassGeekJack said:
So I spent the last couple months driving around the tri-state area going to shops to try out a bunch of basses that aren't normally available in larger retail stores. I fell in love with an MTD 535 but decided I'd try to find one cheaper online. As luck would have it, I found one! It looks like this:

View attachment 4199812
The Reverb seller was incredibly nice and prompt with his shipping. Fast forward to now, the priority mail package is now over week late. I am pulling my hair out because when I requested USPS do an investigation for the "in-transit" package (it's been in-transit for 7 days) they replied saying the parcel is "irretrievably lost." Well ****. It is my understanding that packages can lose their labels in shipment and then be virtually unidentifiable within the sea of packages that float around distribution centers. Otherwise they fell off the truck or something (my nightmare). The worst part is that it's right here in Richmond, where I live (if I am to trust the online tracking– though I think Dominos has better tracking than USPS).

Has anyone ever had an item that was "irretrievably lost" in the mail? I am not losing hope. I don't know if they are actively looking for it or not... I have more research to do, calls to make. I am so disappointed in the US mail since I've never had an issue with them, and now that that I've literally spent the most money I've ever spent on one item, that item is lost.

Okay, rant over :facepalm:
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I’ve run into the same frustration lately. If it’s stuck in Ashland it will probably show up about a week late with 0 tracking info.
 
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#73
Don't give up yet, it may still turn up. I once shipped a bass from Denver to San Fran. The buyer wanted it sent to his downtown office. I was reluctant to ship anywhere other than an actual residence address, but okay fine whatever. When it didn't arrive, I contacted the USPS supervisor at that San Francisco hub. She searched the facility and found it tucked away in a dark corner by the loading area. Turns out the mail carrier decided the package was too heavy to deliver, so she just quietly hid it back there. Took a couple weeks, but it finally got delivered. That was 15 years ago. I can only imagine how screwed up things are these days with all the lockdown nonsense.

I've had a lotta mishaps with USPS. Fedex and UPS may not be perfect, but when it comes to large packages they're light years ahead of USPS. Good luck.
 
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#75
I have had two recent deliveries through USPS.
One item got from Florida to me in 4 days. The other got to me from California in a day and a half. First was standard shipping on a used pickguard from a TBer, the second was Priority Mail on some insanely expensive pickups.

USPS seems okay to me, generally, but there are reportedly some regional issues that I was apparently lucky to avoid.

I would imagine the OPs package is parked in a DC somewhere, and will turn up at a completely unlikely time, like months from now... or, tomorrow. ;)
 
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#80
porterbass said:
I'm sure it will turn up OP. Did you file the online missing mail form?
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I used a Help Request form. Supposedly they received that, investigated for a day, and determined that the package is "irretrievably lost." Apparently the Missing Mail form is a different thing for some reason, but I went ahead and filled that out too. Thanks!
 
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