In the meantime, try the hyper luminal with isolated power. I just ran it straight into my Yamaha DXR15 powered speaker, powering it with a one spot, no daisy chain, and it was flawless. I'm liking the super symmetry mode for butter smooth compression that keeps my dynamics and just smooths out the edges. When part of a daisy chain it's just temperamental, noise when turning pots, power supply hum, pops, you name it. Isolated, totally silent and well behaved.I just emailed support about mine also. It's been randomly cutting out and making popping noises as it does also. I'll let you know what I find out.