New mesa subway amps and cabs!

[agedhorse]

Is the effects send sending the full sound?

Yes, the takeoff point is the same as the post DI send.

 

[redstrand]

Yes, the takeoff point is the same as the post DI send.

Sweet! I found my cable I’ll be firing it up later

 

[redstrand]

It’s the little things. Found the adapter and thank you @agedhorse for the tip. Worked like a champ. Sounded great first time through.

 

[Slpbass81]

The warranty is 5 years to the original purchaser currently, and was 5 year transferable for products built through 2019. Customer service can verify the build date through the serial number if you give them a call.

[edit: here's a link to the revised policy - Official Mesa Boogie Subway Series Club ]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

 

[redstrand]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

They announced this ahead of time, not really news. Andy was upfront about it months ago. I bought the amp for the sound, warranty is certainly top notch but it's the sound. If you only needed a class D you could have bought something else, sold it when needed. You're having a first world problem when there is no problem to be had.

 

[Slpbass81]

They announced this ahead of time, not really news. Andy was upfront about it months ago. I bought the amp for the sound, warranty is certainly top notch but it's the sound. If you only needed a class D you could have bought something else, sold it when needed. You're having a first world problem when there is no problem to be had.

I bought the amp months ago and was even told it comes with a transferrable warranty from the store rep. Obviously I was not the only person who was unaware of this change and the timing is rough since I just missed it. Amp manufacturers changing long standing warranty policy is not headline news.

The typical first world problem response can be applied to a lot of topics but provides no benefit to a conversation. I feel customer feedback is useful and should be voiced.

 

[agedhorse]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

I'm really sorry for this, I do understand your frustration.

The choice was to either raise the price of the amp or change the warranty from transferable to the far more common original purchaser, the length of coverage did not change. The cost is not so much in the repair of the amps as in the amount of time required to deal with all the transfers, and constantly updating paperwork.

When faced with the choice of raising the cost or changing the warranty terms, it was almost unanimous to leave the cost alone.

 

[mmbass21]

I bought the amp months ago and was even told it comes with a transferrable warranty from the store rep. Obviously I was not the only person who was unaware of this change and the timing is rough since I just missed it. Amp manufacturers changing long standing warranty policy is not headline news.

The typical first world problem response can be applied to a lot of topics but provides no benefit to a conversation. I feel customer feedback is useful and should be voiced.

My question would be which store and that store should be held accountable for mis-information. Won't change the warranty unfortunately but there can be other ways to make amends. I also highly doubt it will drastically affect the resale value on Mesa gear. They're known for rock solid durable equipment. As an owner of the D800+ and WD800 I don't anticipate them dropping in the market place within a few years. Yes, new gear will come out from them and other companies but good popular amps don't fade so fast.

 

[redstrand]

I bought the amp months ago and was even told it comes with a transferrable warranty from the store rep. Obviously I was not the only person who was unaware of this change and the timing is rough since I just missed it. Amp manufacturers changing long standing warranty policy is not headline news.

The typical first world problem response can be applied to a lot of topics but provides no benefit to a conversation. I feel customer feedback is useful and should be voiced.

While not headline news, it was discussed here, a lot. Andy was pretty upfront about it. I've learned to double check everything a shop does/says since all they are doing is being a middle man for you for the warranty....which is great but they like us can be wrong about things. Hold the shop accountable then, it's their word.
Slaggin Mesa because you think you can't sell an amp two years out is kinda silly, sell the amp you'll be fine. Or here's a thought, keep it and rock the hell out of it.
The reason I counter your point is that none of this is a problem(I've never had a used amp come with a warranty), use the amp, sell the amp. I said it's a first world problem because we both spent a grand on an amp, not everyone has the dough. Perspective. You weren't swindled, you weren't given something that doesn't work, you're posting is about not being able to transfer a warranty due to your specific two years out situation. Mesa can't account and shouldn't for everyone else's situations. You said you needed a class D amp, plenty of other options out there, have at it.

 

[redstrand]

My question would be which store and that store should be held accountable for mis-information. Won't change the warranty unfortunately but there can be other ways to make amends. I also highly doubt it will drastically affect the resale value on Mesa gear. They're known for rock solid durable equipment. As an owner of the D800+ and WD800 I don't anticipate them dropping in the market place within a few years. Yes, new gear will come out from them and other companies but good popular amps don't fade so fast.

That's my point too, value isn't going to drop because of the warranty, only by condition at that point.

 

[57pbass]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

I understand your frustration but if it’s any consolation I have been using MESA gear for many years and have not had any service issues.. their stuff is built to last and in my experience it has.

 

[DJ Bebop]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

Questions:

1) Do you only buy anything new, only if it has a transferable warranty?

2) Have you sold anything without a transferable warranty?

3) Have you ever bought anything used without a transferable warranty?

4) So comparing the WD-800 to its competitors.
It sounded just OK but, that transferable warranty made it sound better?

 

[Slpbass81]

Questions:

1) Do you only buy anything new, only if it has a transferable warranty?
I purchased my Ampeg SVT-CL, Ampeg 8x10, Fender Am Jazz bass, Lakland 55-94 new. I will never sell them so that was not a concern during purchase.

2) Have you sold anything without a transferable warranty?
I have both ways. After a tour I sold both amps. The main unit had a store warranty the backup did not. The unit with the warranty sold quick for a higher value. The backup took longer and at a much lower value due to the customer taking risk if it dies.

3) Have you ever bought anything used without a transferable warranty?
yes

4) So comparing the WD-800 to its competitors.
It sounded just OK but, that transferable warranty made it sound better?
Never once in my post said the WD-800 sounded "just OK" or referred to it being a subpar amplifier. The WD-800 does sound better than majority of class D amps but there are a few competitors that made it a tough decision. At that point the option of providing a transferrable warranty was valuable in this scenario.

 

[Slpbass81]

While not headline news, it was discussed here, a lot. Andy was pretty upfront about it. I've learned to double check everything a shop does/says since all they are doing is being a middle man for you for the warranty....which is great but they like us can be wrong about things. Hold the shop accountable then, it's their word.
Slaggin Mesa because you think you can't sell an amp two years out is kinda silly, sell the amp you'll be fine. Or here's a thought, keep it and rock the hell out of it.
The reason I counter your point is that none of this is a problem(I've never had a used amp come with a warranty), use the amp, sell the amp. I said it's a first world problem because we both spent a grand on an amp, not everyone has the dough. Perspective. You weren't swindled, you weren't given something that doesn't work, you're posting is about not being able to transfer a warranty due to your specific two years out situation. Mesa can't account and shouldn't for everyone else's situations. You said you needed a class D amp, plenty of other options out there, have at it.

Fair enough, we don't agree on the issue. No need to discuss it further. I expressed my displeasure with the situation and plan on leaving it as that.

 

[DJ Bebop]

At that point the option of providing a transferrable warranty was valuable in this scenario.

Why, if the amp held it's own as far as sound?

The reason I ask, most people I think that bought that amp, do so without ever thinking about
the warranty info on it.

I wasn't trying to imply that you thought the amp was just ok, but it was kinda implied as the warranty
put it over the top, sort to speak, of its competition. I get there are a lot of good amps out there but, the tone
drives me

I am just sorry for your displeasure over the whole deal.

 

[beans-on-toast]

When a warranty is not transferable, if the amp is sold locally, the original receipt with your credit card info cut out can be provided. If there’s warranty claim, it can be processed under your name with your assistance.

Some people do this. You’d have to decide if it is worth your time. Easier if you know the buyer.

 

[DrThumpenstein]

When a warranty is not transferable, if the amp is sold locally, the original receipt with your credit card info cut out can be provided. If there’s warranty claim, it can be processed under your name with your assistance.

Some people do this. You’d have to decide if it is worth your time. Easier if you know the buyer.

Also, it is fraudulent. And unethical.

And with Mesa equipment, likely to be unnecessary.

 

[MultiScaleMale]

When a warranty is not transferable, if the amp is sold locally, the original receipt with your credit card info cut out can be provided. If there’s warranty claim, it can be processed under your name with your assistance.

Some people do this. You’d have to decide if it is worth your time. Easier if you know the buyer.

Sure, because with the name cut out, it looks totally legit. And, you have to register with Mesa. But how many sellers will want to help with a warranty claim after the PayPal has cleared?

 

[/\/\3phist0]

Wow, one of the final deciding factors when I purchased my WD-800 when comparing to competitors was the transferrable warranty. I only needed a class D amp for 1-2 years while doing a specific run of shows. After that I planned on selling it. Now I find out my amp was made on 3/26/19 and will not be covered. This will increase the difficulty to sell the amp as everyone will ask for the warranty. A major change by a well known company should have come with "all items in 2019 will be covered and 2020 the change will go into effect." This was my first and unfortunately last purchase from Mesa.

How many MI companies have a transferrable warranty ?
How many of them have a 5 Year warranty ?

 

[redstrand]

To be clear, I picked this amp because of this forum and all the questions that were answered and info offered. The warranty never crossed my mind, it's cool and damn good but it was the sound sold me.
After a week or so I'm stoked and it sounds good direct into my computer per Andy's tip. The tube pre is just right for recording those demos, everything sounds great through the WD800 and my Quilter...happy with both, the sound is different and both hit the spot.