I'm always amazed by how quickly a single post can completely change the mood in a thread...
Anyway, I'm not exactly in a position to be an official spokesperson for the company... I only try to help you guys whenever I can, because I would hope someone would do the same for me. Although I've been there several times, I don't work at the shop... in fact, I'm not even an official employee of any kind. I'm not even in the same state. I simply believe in the product and I believe in the people and their vision and try to help them in any way possible. They're some of the best guys I have ever met in the music business... really, truly amazing and inspiring people.
With that said, every situation is different... some people wait longer than others and there are lots of reasons why... it's like that with any small boutique builder... but I can tell you for a fact that the wait is never "just because."
If you want details on your build, send them an email or call the shop to get a status... be patient... someone will get back to you. If not, I'll try to help. Perfection takes time... and just because a few people have waited as long as they have, doesn't mean you will.
Like I said... every situation is different. Keep that in mind.