I’ve seen UPS blow-out hard shell cases yet the OP’s arrived unscathed. Is there no justice?!?
Riis
Riis
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take a deep breathI'd return it even if there's no damage, then tell him to go F him/herself.

Piss poor shape???Threw away the case a day later, and the piss bass is in pieces in my attic because it was also in poor shape.
Let me guess, the seller was a pawn shop.
An alto sax (and neck) was shipped to me from a pawn shop/ fleabay seller in an oversized cardboard box with two (2) sheets of newspaper that were floating around with it. That tank of a sax made the trip okay.
"Hey Jimmy, did you put enough bubble wrap in today's shipments?"