I'm experiencing the FedEx curse right now myself. My bass arrived at a FedEx depot in my home town last Thursday. On Friday morning the tracking info had a note saying that a delivery attempt failed because "...the business at the address was not open". Well, the address is that of my house, so I figured the driver went wrong somehow. I contacted FedEx and was assured the error would be rectified and the bass would be delivered today. As well, there was a note on the tracking info saying "per the sender's instructions the package would not be delivered until Wednesday, Dec 7", which is one day short of a full week since it arrived at a depot within 10 miles of my house. I emailed Adrian and explained that I was led to believe that the sender had placed a restriction on the deliver date and asked that he please remove the limitation. He responded right away and said he hadn't done that and expressed disappointment in FedEx's nonsense with his deliveries lately. I explained all of this in my live calls as well. I made 3 calls to FedEx and spoke with 3 live people, all of whom apologized and assured me the bass would be delivered today. So, today...nothing. I contacted again them evening and asked rather strongly that the actual whereabouts of the bass be made known to me. Turns out despite all the assurances that it would be on a truck for delivery today, it was not, but instead was in some holding container at the depot. I have been assured that all of this has been made known to the depot supervisor and the bass will be on a delivery truck tomorrow morning. As a bonus of my latest call, I was told that my shipment has a case number (different than the tracking number) and that I can get directly in touch with the person I spoke with this evening by quoting the case number. She knows all the details and has assured me that she will take care of me.
Silver lining... I ordered the bass 19 weeks ago in anticipation that it would be a birthday present to myself. Tomorrow is in fact my birthday. So the bass will arrive on the day of if it is delivered tomorrow. That would be extra special, so here's hoping.
It's so frustrating when things don't go as planned with shipping. I hope you get a wonderful Birthday present on your doorstep tomorrow

