I don't get it? If he's got a reciept(which I assume OP does) for the Packing & Shipping & insuring of his bass, wouldn't that be evidence enough that the store is responsible and, at the very least, cover the insured amount?
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The UPS Store has "lost" my bass!
- Thread starter guy n. cognito
- Start date
theres a good chance that a driver grabbed it by mistake and it's safe and sound in a van or warehouse now.........the store guy is probably waiting to see if it turns up before forming a posse.....best not to flip out just yet,there's time for
that later
Sorry I just back. I left my browser open.
No good news. Police won't get involved because they say it's a civil matter. They will get involved if the store owner will claim it's been stolen. Store owner still claiming it's " lost" and won't file a police report. He refused to show me his security footage or let me inspect the rear of the store. He told me that the box and shipping labels are still at the store, so only the bass and case are "lost". He says he thinks the UPS driver picked it up, which I don't believe for a second. He tried 3 times to give me a refund for the shipping and packing cost, which I refused. When I told him he'd have to replace the bass, he started questioning the value, and even inferred that the case was empty. He started this " I have no liability, talk to ups" bs.
I've given him until 10:00 to produce my bass or claim it stolen to the police. At 10:15 my wife, an attorney, will begin the process to sue his ass. She's drawing up the papers tonight. In the interim, I'm calling everyone in UPS I can reach.
Just tell him your wife is a lawyer and that if you don't see him cooperating that you will proceed to file a lawsuit, and that he will not only have to pay the cost of the bass, but legal fees/emotional distress/time you spent sorting it out/whatever else you can thinks of.
Really annoys me when people don't take responsibility for there actions, i can understand that UPS won't take responsibility, they are a big company and can do whatever they can to weasle out of things, but when you are dealing with an actualy person, face to face, it disgusts me that he can say 'its not my fault'.
With the whole not letting you see the security footage ect. methinks mr UPS branch operator was in the market for a new bass...
Will the police investigate it if you tell him he stole it?
Really annoys me when people don't take responsibility for there actions, i can understand that UPS won't take responsibility, they are a big company and can do whatever they can to weasle out of things, but when you are dealing with an actualy person, face to face, it disgusts me that he can say 'its not my fault'.
With the whole not letting you see the security footage ect. methinks mr UPS branch operator was in the market for a new bass...
Will the police investigate it if you tell him he stole it?
I wouldn't give him until 10pm. That's alot of time to further lose a bass. Not to mention the guy is prolly gonna skip outta work soon.
\......no because it was handed to him ..........however the wife probably knows to ask for pre/post judgement interest,costs etc.....even this board can be printed out and used as evidence,as well as the sale board,emails from the buyer etc....make sure you send emails documenting that you asked to see the camera footage to the ups store to use later... anything else you asked for,and anything he told you
...ups stores are independent operations here,so if it's the same in your area you probably won't be tackling a mega corporation,just a store owner/operator
just remember that cool heads prevail
Walk into the store and bite off a piece of your arm. Then chew the flesh and swallow it so he knows that you dont mess around. Then very calmly ask for your bass.
Seriously though, this totally sucks man. I hope it all works out for you. If it were me Id go back to the police and tell them that I would like to report it stolen. Now I know that you already stated that they wont do anything but Id go back and not take that for an answer. Just tell them that the employee is refusing to cooperate and you are very certain that he might have stolen your property. If they still wont do anything just call county police and ask them for help.
Seriously though, this totally sucks man. I hope it all works out for you. If it were me Id go back to the police and tell them that I would like to report it stolen. Now I know that you already stated that they wont do anything but Id go back and not take that for an answer. Just tell them that the employee is refusing to cooperate and you are very certain that he might have stolen your property. If they still wont do anything just call county police and ask them for help.
Marrying a lawyer was probably a REALLY good idea! 
I hope everything works out man, thats a beautiful bass.
I hope everything works out man, thats a beautiful bass.
Up until the divorce...
If the store owner isn't wanting to cooperate and hasn't offered to reimburse the bass, have your wife nail him to the wall.
That's rough...
These are Mom and Pop 'private' businesses in my experience-UPS Pack and Ship. Anyway, my experiences are watching them box it up in front of me, insure it, and place it in the outgoing area. Then before leaving, I've paid, observed the pack and closing of the boxes, gathered my copy of the shipper form, and register receipt.
These are Mom and Pop 'private' businesses in my experience-UPS Pack and Ship. Anyway, my experiences are watching them box it up in front of me, insure it, and place it in the outgoing area. Then before leaving, I've paid, observed the pack and closing of the boxes, gathered my copy of the shipper form, and register receipt.
Sounds like words of wisdom. I wouldn't have bothered until I read this thread. Seems like a well spent couple of minutes. Best of luck to you Guy, hope that @#$%% coughs up your bass.
That's nice. I mean, it would be pretty damn horrible if the bass and case was there but the cartboard box and label were missing. A downright catastrophy.
It's beyond me how the owner can say it's not his responsibility when you've just paid them to take care of if and handed it over to them and even got a receipt for it. This guy should start a new bank and then claim he has no responsibility over the money people put into their accounts..
Best of luck to you. If everything else fails, burn down the ups store and say you're not responsible, it's the damn gasoline and matches that should be held accountable.
A big problem with trying to get anyone involved, outside of a musician is, "outsiders" don't know, or care, how much some of these instruments are worth. A dollar value or sentimentally. The day after "my" UPS guy messed up my delivery, he had the decency to come to my door and make sure I was ok and apologized, but you can tell that he thought I was WAY overreacting.
They just don't get it!
They just don't get it!
Wonder why he would refuse to allow you to view the security tape footage unless it incriminated him in some way. This guy must know what happened and knows he is liable. If the tape showed someone stealing the bass he would have called the police and told you all about it. However, if it showed an employee stealing the bass he is trying to get it back now without you knowing. Something really stinks here.
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there are other cameras in the area... find the best angle and have the wife request a "search and seizure" order. she has the connections! gl.
and neither will a judge.to them it's a commodity with a value like any other doodad
I'm starting to feel really sick... I hope you put the word out all around town to AVOID that UPS store like the plauge. They are cowards IMO...
