look at the posted pic, the action is low, too low for "Fully raised saddles" (reposted below)
View attachment 3258448
Looking at that pic, it has awful back bow. Truss rod nut is probably jammed from an over enthusiastic attempt to straighten the neck, or not understanding which way to rotate it. It's probably jammed on now and won't allow the rod to slacken, but WD40 might work, otherwise it's going to be a difficult job.