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Used gear from Guitar Center

My preference is to have them ship to my nearby store. I pay for the item to have this happen. Then, I go to the store to audition the item. If I like, it I take it. If I don't like it, I leave it, walking away with my refund. There's not much drama in this scenario.
 
Their shipping is cheap, too. I normally pay $30 - 35 to ship a bass anywhere. Both basses I got from GC shipped for $20 or less.

And the one that I returned was because it had a problem with the truss rod adjuster that they didn't tell me about. They refunded my ENTIRE purchase price, including shipping.
 
You get different stories depending on the store, but in general they will only ship to another store if it's been in stock for awhile. I almost bought one bass that didn't have a case and they told me I'd have to buy a case if I wanted it shipped to me. They also wanted around $55 for shipping (midwest to nh). I ended up buying a different bass from a different store who suggested I buy a cheap case for shipping that I could return for refund from my local store. And they only charged me $20 shipping from CA.
I guess it varies, but I the bass arrived in great shape as described and I ended up keeping the case because it was decent and only $50.
 
When I called to check on a couple of basses, they said they would only send direct to me (not my local store) and that tax and shipping would be added to the listed price.

So for those who've done this - it's easy enough to get a refund if you're unhappy (i.e., no big hassles or arguments)? And if you do get a refund, only thing you lose is the shipping cost?

Another question: Can they be talked down from the listed price?

Appreciate the insights here - I've seen competitive prices at that site recently.
 
I've bought plenty of items from the used inventory. Ive bought an Aguilar GS112, Korg synth keyboard, Fender Jazz 24 Bass, and just recently a used GK A06 version MB2-500 for $270 that I'm waiting to coming in. I've had no problem with any item not working or being in worse condition than described. I aim to buy things in 4 and 5 star condition. The only item I returned was a Fender 24 Jazz because I didn't like the sound.
 
I've bought a couple basses from the used section. Both Bongos now that I think about it. The first one was a little rougher than I thought it was, although they were as honest as they could be with their description... there was unseen damage under the pickguard. Never had a major issue with the process or the items.
 
They can ship to your house no problems. If you don't like it you can return it to a local center.

Can you really return orders to the store?

Their online policy says this:

Online orders can not be returned to Guitar Center locations. They must be shipped to:

Guitar Center
Returns Door 107 & 108
4001 NORFLEET
Kansas, City, MO 64161-9231


Here's the page - it's about 2/3 of the way down:
Invalid Link Removed
 
I think there's maybe a little confusion here. There's 2 different types of used gear on GC's website.

The first you can find through the normal catalog. I think this is gear that people order and receive damaged, non functioning, or beat all to crap and decide they don't like it and send it back after abusing it. They then refurb it and sell it on the web as Used. I live in KC where the distribution center is and they used to liquidate all of this through a clearance center at the distribution center, and I used to get great deals on stuff, but they closed the store and now they do it on the web.

The second is that on GC's website, they have used gear that individual stores buy from customers and then try to resell. So yeah, 2 different beasts, and 2 different policies on how you can and can not buy and how you can and can not return.
 

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