What the...Darkglass Vintage Microtubes?!?!

[smeet]

How soon until Prymaxe gets Vintages? I paid and then I found out they don't have them yet.

 

[bigsnack]

I think we are all waiting, but Spencer has given us multiple updates on progress already, so just hang in there! It will be here soon.

 

[SirMjac28]

I meant I'll wait until I see the first Vintage for sale before I bring that idea up again.

My bad I missed that also.

 

[SirMjac28]

Mine has been shipped can't wait to get it.

 

[bigsnack]

Awesome! I can't wait to hear impressions.

 

[lolmont]

Have any from bassefx shipped?

 

[Spencer!]

The Vintages are going to be shipping out at a slower pace than expected - I was doing the final play testing on a batch of them today and they didn't sound quite the way they should. A part needs to be replaced on all of them and that's going to take a few days to manage.

I wish I had better news for you guys - I know you've been waiting a long time, but I won't ship anything that doesn't sound absolutely right.

 

[lolmont]

The Vintages are going to be shipping out at a slower pace than expected - I was doing the final play testing on a batch of them today and they didn't sound quite the way they should. A part needs to be replaced on all of them and that's going to take a few days to manage.

I wish I had better news for you guys - I know you've been waiting a long time, but I won't ship anything that doesn't sound absolutely right.

It's okay I'd rather have perfection, then a dud.

 

[Epitaph04]

It's okay as long as mine ships out first!

 

[Darkglass]

The Vintages are going to be shipping out at a slower pace than expected - I was doing the final play testing on a batch of them today and they didn't sound quite the way they should. A part needs to be replaced on all of them and that's going to take a few days to manage.

I wish I had better news for you guys - I know you've been waiting a long time, but I won't ship anything that doesn't sound absolutely right.

And that's why is so important to have awesome people building and testing the pedals.

We are very sorry about this everyone. We want the pedals out as badly as you do and Spencer has worked so hard to have these bad boys shipped out as soon as possible.

But we do share that value, that we would rather take a few days extra than ship anything that sounds anything but perfect.

The wait is appreciate it and you won't regret it.
It will be worth it.

Regards and thank you again,
Doug.

 

[SirMjac28]

I checked the status of my order and it said shipped rotten computers.

 

[SirMjac28]

The Vintages are going to be shipping out at a slower pace than expected - I was doing the final play testing on a batch of them today and they didn't sound quite the way they should. A part needs to be replaced on all of them and that's going to take a few days to manage.

I wish I had better news for you guys - I know you've been waiting a long time, but I won't ship anything that doesn't sound absolutely right.

Is that all of them or just this certain batch?

 

[Darkglass]

Is that all of them or just this certain batch?

Spencer will have to undo some of the soldering in some of the pedals which is slowing down the process of shipping them out.
I will get some idea of the final ETA for all the pedals and let you guys know later.

It's gonna be a long weekend.
You guys have a good one!

Regards,
Doug.

 

[SirMjac28]

Thanks Doug I bet the pedal still sounds amazing as is ? and congrats on having excellent customer service.

 

[Spencer!]

Is that all of them or just this certain batch?

Just this batch, but it's a large batch. Luckily I caught the problem before most of them left the assembly shop, so they're going to fix most of them before shipping them to me. I have 60 here that I'm fixing by hand, some of which will ship tomorrow.

 

[MADChuudoku]

just ramps up my anticipation even more!

 

[LeonD]

I wish I had better news for you guys - I know you've been waiting a long time, but I won't ship anything that doesn't sound absolutely right.

After going thru the "first run of products" routine that either ended up getting sent back for updates or just never worked right, all I can say is thank you.

This is by far the right way to do it.

 

[Down_Low]

A couple of extra days to get a brand new product that's had the bugs sorted out? No problem!

 

[BklynKen]

Thanks, guys. I have no problem waiting, knowing that you guys care so much as to not compromise.

 

[Darkglass]

Thanks guys! These stuff are always a bit frustrating. But having awesome customers like you makes it all worth it!

Thanks for your support and patience!
Doug.