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A purchase with issues

#161
JAUQO III-X said:
Ask some of the founders of boutique bass building when this progress pic phenomenon started and see how they feel about it all.

Can any one pull up progress pics of the basses they had made throughout the 80's and up to about 97-98 when the need for progress pics started?

Progress pics really can't divulge much in regards to a flaw usually. The discovery of a flaw or flaws usually happen when the bass is in the purchasers hands.

And no I am not being sarcastic.
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I get what you're saying and agree.

If I were going with Fodera, I could probably trust buying the bass without pictures, but I think for these "smaller" builders progress pictures are a must simply because of all the "Dr. Bass" style businesses being ran out there. There are several luthiers that I have heard of that have took the cash and ran just as the good doctor had.

thomasjbass said:
Thanks everyone for the insight and perspective. The seller at this time will not return any communication on any level. I have left negative feedback and will be contacting the moderators of TB today. Thanks all.
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This is a shame. Hoping for a resolution for you man.
 
#163
Phil Smith said:
What a shame, all of this bad mojo over a small crack in a fretboard that can easily be fixed by a competent repair person.
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I think there is a problem with the electronics too, and the seller didn't ship the case/bag shown in the promo photos. Perhaps the ebony fretboard was damaged during shipping (although that doesn't explain the extra glue and chipping around the nut), but I find it hard to believe that the electronics were damaged as a result of shipping. Also, the seller should have shipped with adequate insurance to cover any shipping damage.
 
#164
king_biscuit said:
I think there is a problem with the electronics too, and the seller didn't ship the case/bag shown in the promo photos. Perhaps the ebony fretboard was damaged during shipping (although that doesn't explain the extra glue and chipping around the nut), but I find it hard to believe that the electronics were damaged as a result of shipping. Also, the seller should have shipped with adequate insurance to cover any shipping damage.
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Put 300 + lbs of boxes on top of a bass in a case and I'll almost guarantee you'll have damage like that. Weight pushing on the pots will damage them pretty quick.

I would think that a damage claim should have been put in with the carrier asap. It was insured for $1000. Wile it wont replace the instrument it will pay for any repairs up to $1000 ( and you keep the bass). The builder was contacted by both sides and already offered to do a repair and replace the neck. The wood is also temperamental and suspect from the get go. I think the seller made all of the reparations he should since a full refund was not an option. I honestly don't think I would sell to the buyer after making these matters public and refusing to negotiate the matter for a better than purchased instrument when done. That really kind of screams " buyers remorse" more than "I wanted the instrument as promised". I'm sure you could have gotten the moon when they built a replacement neck with an extra $1000 to put into it. Just my .02
 
#165
grendle said:
Put 300 + lbs of boxes on top of a bass in a case and I'll almost guarantee you'll have damage like that. Weight pushing on the pots will damage them pretty quick.

I would think that a damage claim should have been put in with the carrier asap. It was insured for $1000. Wile it wont replace the instrument it will pay for any repairs up to $1000 ( and you keep the bass). The builder was contacted by both sides and already offered to do a repair and replace the neck. The wood is also temperamental and suspect from the get go. I think the seller made all of the reparations he should since a full refund was not an option. I honestly don't think I would sell to the buyer after making these matters public and refusing to negotiate the matter for a better than purchased instrument when done. That really kind of screams " buyers remorse" more than "I wanted the instrument as promised". I'm sure you could have gotten the moon when they built a replacement neck with an extra $1000 to put into it. Just my .02
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If enough weight was stacked on the box to damage the electronics internally, the bass would be in several pieces. And if the seller actually properly packed and insured the bass, any damage would be covered anyway. What about not shipping the case pictured? Are you ok with that too? If I were the buyer I would demand a full refund too.
 
#166
There is 0 remorse here. I loved the bass just as pictured, I just was never disclosed any damage, either to the neck nor the toggle switches. I could live without the case, but it was just the point.

The only remorse I have is for posting the seller's information on this thread, of which I removed immediately. I realized that it made this personal and did not mean for it to become that at all.

Thanks all for your insight and opinions.
 
#168
grendle said:
I honestly don't think I would sell to the buyer after making these matters public and refusing to negotiate the matter for a better than purchased instrument when done.
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I agree 100%. going public before making a total effort to work it out privately is not cool no matter how one tries to spin it. sellers beware! again, this is just my opinion and means nothing to the concerned parties.
 
#169
aquateen said:
I agree 100%. going public before making a total effort to work it out privately is not cool no matter how one tries to spin it. sellers beware! again, this is just my opinion and means nothing to the concerned parties.
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Without going back through the thread, I believe the buyer did attempt to work it out privately before starting this thread.


Edit: maybe not. Buyer, tell us what you did to work this out with seller before starting the thread please? Either way it doesn't excuse the non-working electronics, the lack of shipping insurance, and the bait-and-switch case.
 
#170
king_biscuit said:
Without going back through the thread, I believe the buyer did attempt to work it out privately before starting this thread.


Edit: maybe not. Buyer, tell us what you did to work this out with seller before starting the thread please? Either way it doesn't excuse the non-working electronics, the lack of shipping insurance, and the bait-and-switch case.
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From reading the thread, it looks like the buyer contacted the attorney general's office in Illinois about pursuing criminal charges, and then posted the results of that conversation here, all while the seller was still trying to work out a solution. I think that this thread in general, and that in particular, is an egregious breach of TB classified etiquette by the buyer. It's no wonder the seller is talking about consulting with legal counsel.
 
#172
the crack in the fretboard is huge....who could miss that?
the electronics dont function properly
the bag/case was not as advertised
it was underinsured
perhaps the buyer made a mistake in his handling of the situation but remember he would not have had to "handle" the situation at all if the seller had not created a situation that needed to be "handled".
if the seller were smart he'd make a full refund and apology and be done with it.
the only real mistakes we make are the ones we dont correct or at least try to.
 
#173
Febs said:
From reading the thread, it looks like the buyer contacted the attorney general's office in Illinois about pursuing criminal charges, and then posted the results of that conversation here, all while the seller was still trying to work out a solution. I think that this thread in general, and that in particular, is an egregious breach of TB classified etiquette by the buyer. It's no wonder the seller is talking about consulting with legal counsel.
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That is a separate issue though. Whether or not the buyer jumped the gun with this thread, the bass was still damaged, and there was still inadequate shipping insurance to cover any damage. If the seller had showed up in this thread and said, hey, sorry about the damage, but let's let Fed Ex handle this, we wouldn't still be posting here!
 
#175
kapaauguy said:
the crack in the fretboard is huge....who could miss that?
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The buyer himself apparently did not notice it until it was pointed out to him by his tech:

thomasjbass said:
I recently purchased a bass through the classifieds. The bass had a few issues, but after I took it to my technician he pointed out a significant crack in the fretboard as well as both of the toggle switches being dead.
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#177
I agree with others that going public with this was not the best way to proceed. That said, the op was not on a witch hunt but merely seeking advice. He has come across as reasonable, well spoken and much calmer than I would have been had this happened to me. Perhaps divine intervention (moderator (s) ) might help put this thing to bed?
 
#178
kapaauguy said:
so are you saying he would have never noticed it? like...when he changed the strings?
not sure what your point is
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I thought it was obvious. You say that the crack is so huge that no-one could miss it. The buyer, however, apparently did miss it until it was pointed out to him by his tech. This leads me to conclude that your post overstates the magnitude of the crack. It also leads me to believe that it is at least possible that the seller missed it as well, especially if it happened after the last time he changed strings.

More fundamentally, my point is that these things should been discussed and, if possible, resolved privately as between the buyer and seller before being raised in a very public thread.
 
#179
i stand corrected. the crack could have occured during shipping but that still doesn't alleviate the sellers responsibility to properly insure the bass. the seller posted this bass for sale on a very public forum and therefore should be held to the standards of the mob that holds court here. if he wanted privacy he should have listed on ebay.
 

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