It's not a wet towel, it's called being accurate and honest. I think it would be a pretty crappy thing not to make a potental buyer of this amp aware of the lack of support and parts. I never said not to buy it, but just to be aware of the lack of parts support and let the OP make up his own mind regarding the risk. To buy any amp and not know about this risk would IMO be very uncool.
Since we are "being accurate and honest" I think it would be a pretty crappy thing to be a potental buyer of this amp company Tube Works, aware of the intent to lack future support and parts.
To buy an amp company like B.K. Butler's Tube Works without any intent to provide support and parts, past and present, would IMO be very uncool. Especially when obfuscated to appear that the opposite were actually true.
Now this part just has me speechless:
I think it would be a pretty crappy thing not to make a potental buyer of this amp aware of the lack of support and parts. I never said not to buy it, but just to be aware of the lack of parts support and let the OP make up his own mind regarding the risk. To buy any amp and not know about this risk would IMO be very uncool.
This is the kind of thing you say about a competitor's product isn't it? But your OWN?
It wasn't enough to abscond with Tube Works, now it seems that the GB techs are saying to any prospective buyer of Tube Works stuff "you'd be dumb to do that, I wouldn't if I were you." Instead of "hey I'll tell you what man, since GB was the last man in charge of Tube Works, if you need it looked at we will see what we can do for you."
I would imagine if GB heard their techs talking that way about Genz Benz amps they would get a good working over. NEWSFLASH Tube Works ARE Genz Benz amps! You wouldn't act that way to a customer with a long out of warranty GB amp, it should be no different. Good customer service isn't doing what obviously should be done, but going above and beyond for your patrons.
Instead it is recommend to go begging to B.K. Butler for help. Class Act.
This blows my previously held high regard for GB customer service.