Try [email protected]. It might not work any better, but hopefully it will. You can also try calling...(714) 897-6766 x156.
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@Bulky Bass, did you try to send those pics to G&L? If so, the email likely never got through to them. Unless something has changed there in the last year or so, they did not accept any attachments like pictures in an email. I think they have a way of making an exception to that, but you'd have to contact them first to have them do whatever they need to do to make that happen. If you did try to send them the pics, try sending them an email with just an explanation and without the pics.
I emailed them 2-3 weeks ago and never got any response. No attachments in my email, but still…crickets.
LoveThatBass
Supporting Member
The email [email protected] seems to be working as they emailed me from it about a week ago. I've attached photos without problems.
That being said I didn't get a response either when I wrote, your best bet is probably calling Memo Romero directly (he's the repairs guy).
I'd call back until he answers, but you can try leaving a message. They didn't return a call when I left one (yikes).
Memo Romero
G&L/BBE Service Manager
714-897-6766 ex 156
In the original email to the repairs it allowed me to add photos since I was sending it from my email account. In the second email, I did it directly on their site using their "contact us" email messaging system. I will try the repairs again if not I'll call. Thanks for all the tips everyone!
Yes, I believe it is at the glue line, looks like a clean slice. Just for laughs, I've attached a pic of how bad the case was damaged. It's a miracle the neck didn't snap. The claim has been resolved after a long while and the seller was amazing throughout the whole process but I'd hate to see this SB-2 end up as spare parts when everything but the body still look ok.
Attachments
If no reply from G&L/BBE:
What is the difference between a "Build to Order" G&L bass and a G&L "Custom Shop" bass?
Are they made at the same facility, by the same group of luthiers/techs?
My guess is that "Build to Order" allows you to pick from a menu of options (neck profiles, finishes, matching headstock to body, etc.) on their existing line of models. Custom shop expands this to models no longer in their line (El Toro?) or for options not on the above menu? Am I guessing right? Any other differences that I'm missing?
Thx.
ShawnG
Are they made at the same facility, by the same group of luthiers/techs?
My guess is that "Build to Order" allows you to pick from a menu of options (neck profiles, finishes, matching headstock to body, etc.) on their existing line of models. Custom shop expands this to models no longer in their line (El Toro?) or for options not on the above menu? Am I guessing right? Any other differences that I'm missing?
Thx.
ShawnG
Another G&L question that I haven't been able to find an answer for via the search function:
What is the history of the G&L lineup? I know that the LB-100 and JB basses came about after Leo was gone from the company and I believe that the L-1000 was the first bass the company made? How about the others (L-2000/2500, SB-1&2, etc)?
I don't need a rundown on every model ever produced, but am interested in the basic overview.
As I see it, at Fender, re: electric bass, it was the original single-coil Precision, the "improved" split-coil Precision and then the "deluxe" Jazz bass that formed the basis for all that came after.
What does the G&L Family tree look like (L-1000, L-2000…?)
Thx!
ShawnG
What is the history of the G&L lineup? I know that the LB-100 and JB basses came about after Leo was gone from the company and I believe that the L-1000 was the first bass the company made? How about the others (L-2000/2500, SB-1&2, etc)?
I don't need a rundown on every model ever produced, but am interested in the basic overview.
As I see it, at Fender, re: electric bass, it was the original single-coil Precision, the "improved" split-coil Precision and then the "deluxe" Jazz bass that formed the basis for all that came after.
What does the G&L Family tree look like (L-1000, L-2000…?)
Thx!
ShawnG
For Custom Shop:
It is a custom shop; you open up significantly more options than option order; of course you pay for this privilege. I have read that a CS Bass automatically adds ~$1000 upcharge. However, you also open up things like pickup placement changes, nicer woods/finishes, changing how controls are mounted etc. I do not believe they will resurrect a no longer existing model for you.
On the G&L history question several links posted for you below. At a high level...
L-1000 was first, followed by L2000, Original versions of SB1/SB2 (they were not split coil P basses)
L2500 was introduced years after the L2000. G&L did not make a 5 string bass until the L5000 in 1988 (narrow string spacing MFD Z coil pickup). That was followed by the L5500 (EMG Pickups) and finally the L2500.
The big improvements with G&Ls are MFD Pickups (they are hot and have their own sound) and the passive treble/bass cut controls. Several other features that are unique to G&L, but those are the big two that make it a G&L IMO. Noting that G&L does have several basses without either of these features.
Links
[Invalid or Expired Link Removed] - Registry of models including highlights for some limited ones
GGJaguar - Photos/descriptions of several models
History available online - there were a few good books published, but this is the only online source I have found.
A few good books:
George Fullerton's Book
Paul Bechtoldt's Book
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The JB basses are for sure 21st century items but, going only from memory, I seem to recall the LB 100 being around way earlier. Am I wrong?
G&L was founded in 1979. In terms of model production years, scroll down past guitars for basses.
The G&L Discussion Page - View topic - Production List of G&L Instruments (USA)
The G&L Discussion Page - View topic - Production List of G&L Instruments (USA)
LB100 was originally called the Legacy bass. Came out in early 1990s (92 if memory serves). Was changed to LB100 a few years after coming out.
Ah yes, you're right. As I recall though only the name changed, not the design.
One of these things is not like the others ...
