I learned a lot about GC's shipping prices when I was trying to purchase a Crown XLS1500 power amp about 9 months ago.
As most people in this thread probably know, there are two used sites that have the same items. There's the used gear listings on the normal site, and then there's used.guitarcenter.com.
Basically, the shipping is flat rate for different categories of gear, i.e. everything in the "amp head" category will be the same price. But problems arise because the categories don't always match on both sites.
I found the Crown amp originally on used.guitarcenter.com and then went on the "normal" site so I could put it in the cart and order it. I went to check out and it quoted almost $60 for shipping, which is absurd for a 10 lb item. That's when I noticed the amp was categorized as a "stage subwoofer," for which $60 shipping would be reasonable, but it was only listed this way on the normal site. used.guitarcenter.com had it listed correctly as a "STEREO/MULTI CHNNL" power amp. Dug a little further and learned that ALL the items listed in this category were under the subwoofer category on the normal site.
I called the store to order it over the phone, and was also quoted the same shipping price. I explained the problem with the website. Since GC associates place phone orders through a specialized version of the website, the error also existed there. I was told there was nothing that could be done to lower the shipping costs so I hung up.
I sent an email to GC customer service about the website error, and my experience dealing with the store. I thought maybe they'd be thankful I'd discovered this major bug in their website. But I never even got a response, and they never fixed the problem.
Here's an example to see for yourself. And to appease the deal-hawks who don't like discussions in these threads, it's also a pretty good deal if you can figure out a way to get reasonable shipping
Crown XLS1000 for $174.99
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