Wow you guys are pretty amazing! That's solid customer service. Yes, the interface that I'm using is using the 30-pin connector. I need it to connect the iPad to my bass. Unfortunately, I'm using a windows laptop. While I suppose I could also find some virtual midi software here, I don't really want to have to carry my laptop out to jammings and gigs just so that I can transmit a midi signal to my iPad.
Anyway, I went to research the USB standard and as far as I can tell, the reason why the CCK works while other interfaces don't is because the CCK designates the iPad as the master USB hub. Other interfaces like the iO Dock designate the iPad as the slave, since (at least for the iO Dock) when the iPad is in the interface, it is expected to be possibly connected to the computer.
Apparently, the iO Dock not taking midi directly is a common complaint. I found a video tutorial on hacking the dock to allow USB devices to input (that means USB devices that're supposed to go to computer and not direct to iPad) via the iO dock. Apparently these devices generally work with the CCK too, but not the iO dock. In the video, the way it is explained is that the re-wiring is equivalent to putting a CCK in-between the iPad and the iO dock:
iPad -> CCK -> USB hub -> iO dock.
Midi devices can then be plugged into the USB hub. The reason why you can't just plug into the USB on the iO Dock, or plug a hub into that USB and then plug into that hub, is because it doesn't have the ground signal for the input. Or something like that.
So what I am going to try today is to buy a CCK, and hook it up in that order. Theoretically it should work, the only downside I'm seeing is that I might not be able to charge my iPad while it's doing this. I'm heading out now to get it, I'll update here whether I can get the hothand USB to work with the iO dock. If it does, then the same method is (in theory) applicable to other iPad devices.
Anyway, I went to research the USB standard and as far as I can tell, the reason why the CCK works while other interfaces don't is because the CCK designates the iPad as the master USB hub. Other interfaces like the iO Dock designate the iPad as the slave, since (at least for the iO Dock) when the iPad is in the interface, it is expected to be possibly connected to the computer.
Apparently, the iO Dock not taking midi directly is a common complaint. I found a video tutorial on hacking the dock to allow USB devices to input (that means USB devices that're supposed to go to computer and not direct to iPad) via the iO dock. Apparently these devices generally work with the CCK too, but not the iO dock. In the video, the way it is explained is that the re-wiring is equivalent to putting a CCK in-between the iPad and the iO dock:
iPad -> CCK -> USB hub -> iO dock.
Midi devices can then be plugged into the USB hub. The reason why you can't just plug into the USB on the iO Dock, or plug a hub into that USB and then plug into that hub, is because it doesn't have the ground signal for the input. Or something like that.
So what I am going to try today is to buy a CCK, and hook it up in that order. Theoretically it should work, the only downside I'm seeing is that I might not be able to charge my iPad while it's doing this. I'm heading out now to get it, I'll update here whether I can get the hothand USB to work with the iO dock. If it does, then the same method is (in theory) applicable to other iPad devices.