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I just died a little inside

That damage does not come from strings. Guitars and basses should be shipped with strings on and tuned up. That is how ALL manufacturers ship instruments.

That's how I've gotten all four of my basses, from three different online stores, in the last year and a half, tuned to pitch. From my Fender MIA Jazz to my Squier VM Precision, and have had no issues like that. That simply looks like it was dropped (and dropped hard) on it's head. I don't think the strings being tuned to pitch or not would neceessarily have made any difference.
 
I'm sorry for your loss, man. It's almost like a death in the family or something. :bawl:

I agree, though, with the above comment. I don't know about Gibsons, even though a lot of them and Epiphones had that issue at Guitar Center (I worked there in the ops department receving them in broken), but strings should always be at tension to protect the neck.

If the strings are loosened on a guitar, bass, or anything similar, there is significantly less tension on the neck, therefore putting the neck much more at the mercy of climate changes. This puts the neck in considerably more danger of being warped like a pretzel, or just warped in general. The truss rod does helps, obviously, but the added help from the strings is quite crucial, too.
 
... I agree, though, with the above comment. I don't know about Gibsons, even though a lot of them and Epiphones had that issue at Guitar Center (I worked there in the ops department receving them in broken), but strings should always be at tension to protect the neck...


This is usually what I rant about. Doesn't a volute at the head/neck joint make so much sense on a bass with a slant headstock?
 
So sorry to hear and see that man, just horrible. The only tiny light at the end of the tunnel for you that I have to offer is that I and others have successfully repaired/restored much worse. Find someone with the right skillset and you'll never see the repair.

Those hags are so hard to find, depending on the outcome of the claim, and how badly you want this bass, I hope you can take heart that it can be repaired and restored to beauty...
 
Man... Thats an awful shame. I feel your pain, Im sure you will be ok $ wise, but it really stinks to find a guitar,that you love only for it to be broken by some idiot who could care less about how things are handled in shipping.
 
O M G I would be in tears. My heart breaks for your loss! The poor bass!
I hope it's resolved a lot faster than my UPS claim...idiots delivered an empty torn up envelope with black marks all over it, that was supposed to have a JANIII for my Wick...

oh wow...I think i added another dream bass for my list, those are AWESOME basses!!! burgandy burst FXB-220!! I want one!! WOW!!!!!
 
that was the weak part. You are stronger now. use that strength to get that bass fixed, whether you do it yourself or hire somebody (I'd recommend the latter), it looks like a pretty clean break and therefore a pretty easy fix.
 
Very Sorry for you, but please find a good luthier and post pics after its repaired.

I always hear, if you are going to loosen the strings before shipping you had better loosen the trust rod, otherwise ship it tuned up
 

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