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Iron Ether Subterranea

#1,648
Taylor Livingston said:
Shawn, I hear you, and I know a lot of others feel the same. But people were a lot more mad with the old way. It definitely doesn't please me to annoy anybody; I'm just trying to do my best to keep things under control, and it might be the case that no solution is going to work perfectly for everybody.

If I take up-front orders and never stop taking them, there's going to constantly be a wait list of several months. This is really difficult to manage and people really hate paying for something and not getting it for 6 months. Sometimes people don't bother contacting me and just do credit card chargebacks or similar which makes my transaction fees higher and other problems.
If I take some pre-defined number of advance orders, but then stop taking orders completely until I catch up, then for months I will be turning people down individually by email because I'm not taking any orders at that time.
If I have a waiting list where people don't pay up-front, and I just message them when I have the pedal they want, that's a big administrative mess and all kinds of confusion ensues when people don't write back, I move down the list, then they decide to write back later.

I've tried all of these angles and they all were unpopular.

I am making some moves to speed up production but I can't really increase my volume by a huge amount, because of the nature of what I make. The only other way I can influence how quickly things sell is to raise the prices - that would serve some people better but put the pedals out of reach for others. It's definitely a quandary and I hope I figure out a way to please as many people as I can.
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I have to agree with Shawn. I have been trying to buy a SubT for a while with the new system and it is pissing me off. I saw one come up on Sunday for like a millisecond and I didn't have the time to even click on it. I didn't see the stock come in yesterday until it was already gone.

FEA has proven that for the right product people are willing to wait however long as they need to for a pedal. Of course, FEA doesn't charge you in advance - they just put you on a list and when your name comes up, you have the chance to buy or not.

That would seemingly avoid some of the problems you are discussing.

But I guess from your opinion, provided you sell everything you make, it doesn't really matter.
 
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#1,649
Mosfed said:
I have to agree with Shawn. I have been trying to buy a SubT for a while with the new system and it is pissing me off. I saw one come up on Sunday for like a millisecond and I didn't have the time to even click on it.

FEA has proven that for the right product people are willing to wait however long as they need to for a pedal. Of course, FEA doesn't charge you in advance - they just put you on a list and when your name comes up, you have the chance to buy or not.

That would seemingly avoid some of the problems you are discussing.

But I guess from your opinion, provided you sell everything you make, it doesn't really matter.
Click to expand...
Sorry I got that subt before you bro.
 
#1,652
Mosfed said:
FEA has proven that for the right product people are willing to wait however long as they need to for a pedal. Of course, FEA doesn't charge you in advance - they just put you on a list and when your name comes up, you have the chance to buy or not.
Click to expand...

I think Taylor addressed this in saying that with this option, there can be confusion about him needing to move down the list and then people write later saying they wanted to buy after all.

It seems like maybe that could be circumvented with an upfront explanation that people have X number of days/hours to respond.
 
#1,656
Adamixoye said:
I think Taylor addressed this in saying that with this option, there can be confusion about him needing to move down the list and then people write later saying they wanted to buy after all.

It seems like maybe that could be circumvented with an upfront explanation that people have X number of days/hours to respond.
Click to expand...

FEA gives you 72 hours to pay. If you don't, you are removed and the next person comes up.

hmmmmmm - so I need to make the IE shop my home page huh? :/
 
#1,658
nshuman said:
I'll try to PM you next time I spot some. You are just interested in the SUbT or something else as well?
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That's just too kind.

The SubT is definitely the one I want the most.

I think the only thing I don't "need" right now would be an Oxide (I have a few new fuzzes in the arsenal that haven't been getting the love they deserve), but I immediately regretted not buying that one on Sunday. Which I passed on since I was on a strump about missing the Subt (apparently to @Somnambulance ).

The filters seem very interesting as well. And it would be nice to have a non-MuTron voiced filter somewhere in the arsenal.

Don't worry yourself too much about it Nshuman - but your offer is very very kind.
 
#1,659
Well, I already post on here and in the breeders' list when I do spot them. I'll just add you to the list. I am not infallible however, I do miss them sometimes :) I still stalk his shop, even though I don't want to buy anything, just in case I change my mind one day :) I had Frantabits in my cart 3 times before I bought one :)
 

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