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Iron Ether Subterranea

The Xerograph Deluxe was making very weird noises yesterday. Took it home and it seems to function normally... what the?

Put it back on the board and it was working at first, but yesterday it did the unpleasant noise generator thing again...
When I took it off the board to run it on its own it kept behaving this way, but after a while away from the board it goes back to normal.

Could it be caused a DC leak in the signal path from something else on my board building up in a component of the XD ? I can't see any other logical explaination.
 
Hi Eloann, I'm happy to help you sort that if you send me an email at info @ ironether.com and describe what's happening in more detail.

That's the plan for sure but I don't feel I understand the phenomenon well enough yet - need to troubleshoot swapping jacks, power source and whatnot so we can rule these out (the fact that it lives inside a pedal pad makes it trickier than it sounds as I built all cables through the board). But expect to hear from me in the next few days/weeks.
 
***! I don't think I like this new system. I have been refreshing my web page for over an hour.sh!t Let me pay for a pedal and wait. Nope. I have to allow the universe to align and wait for a whisper from the Man upstairs. So, NO I DO NOT like this new shop system.
 
Shawn, I hear you, and I know a lot of others feel the same. But people were a lot more mad with the old way. It definitely doesn't please me to annoy anybody; I'm just trying to do my best to keep things under control, and it might be the case that no solution is going to work perfectly for everybody.

If I take up-front orders and never stop taking them, there's going to constantly be a wait list of several months. This is really difficult to manage and people really hate paying for something and not getting it for 6 months. Sometimes people don't bother contacting me and just do credit card chargebacks or similar which makes my transaction fees higher and other problems.
If I take some pre-defined number of advance orders, but then stop taking orders completely until I catch up, then for months I will be turning people down individually by email because I'm not taking any orders at that time.
If I have a waiting list where people don't pay up-front, and I just message them when I have the pedal they want, that's a big administrative mess and all kinds of confusion ensues when people don't write back, I move down the list, then they decide to write back later.

I've tried all of these angles and they all were unpopular.

I am making some moves to speed up production but I can't really increase my volume by a huge amount, because of the nature of what I make. The only other way I can influence how quickly things sell is to raise the prices - that would serve some people better but put the pedals out of reach for others. It's definitely a quandary and I hope I figure out a way to please as many people as I can.
 
I couldn't imagine having such a small company making such unique and desireable products.

I have a buddy in NYC that started welding custom road bicycle frames for hobby ten years ago and selling them for $600 or so- all it took was one major write-up/interview in a bike publication and suddenly he was completely swamped with orders (which naturally gave him less time to actually build bikes). He had to stop taking orders for nearly a year to fill the existing ones, then controlled future demand by raising his prices three-fold (or more). He still sells enough bikes to keep busy and now never falls behind- the downside being most people will never be able to own one of his frames new!
 
I'd rather get on a wait list with a partial deposit or something like boutique bass builders. It's pretty annoying to keep checking the website on the chance that something will pop up, and there's a good chance I'll miss all of it unless I just get lucky. I just missed the Xero today, and I checked the site 3 times today and still didn't get it because I just happened to be busy when it popped up.

I'd rather pay for something up front and forget about it until it's done- even if it's months from now. At least that way there's a line.
 
The system is frustrating - but come on - we've all read through the "I paid for this/when will it be done/don't do business with this guy" etc threads because of the waiting game of purchasing custom/premium musical instruments.

For the short term it is a respectable and honest way to keep things ticking along.

Been recently using my zero as a static filter for all sorts of phatnasty. Soooooo good.
 
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